Site Health Screen: The scheduled event, jetpack_sync_cron, is late to run.

Hi there!

> I have Jetpack, and Jetpack Boost both installed in My WordPress installation. On my Site Health Screen I am getting the following error:

That is correct! Your site is publicly accessible but we cannot access your site’s XML-RPC file: https://danran.rocks/xmlrpc.php

This file is used by Jetpack and other plugins and apps to connect to your site. Because the file is not accessible, Jetpack cannot maintain a connection with your site.

It must return the following message: XML-RPC server accepts POST requests only.

You can see a working example here: https://wp.cloud/xmlrpc.php.

Please check for the following scenarios to address the connection issue:

1. Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall” button.

2. Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.

3. Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

Once we are able to access your site’s xmlrpc.php file, please try to reconnect your site: https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack.

Let us know how this goes and we’ll check and follow up with the necessary next steps.

Hello @danrancan,

Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!