Site health “results are still loading…”

  • Hi,

    Under Tools/Site Health, it just continues to say “Results are still loading…” and NEVER completes the site health check. It was working fine with status “Good” and then suddenly stopped completing the test. This problem began something after doing the following 2 things:
    1) Configured Wordfence which was already installed.
    2) Configured and ran WP-Optimize.

    The functionality of my site appears the same otherwise.

    Thinking I had changed a setting or something in one of those two plugins, I deactivated both and the site health problem persists. Any ideas why Site Health will not complete? It doesn’t give any errors and says 0 critical and 0 recommended, but still displays “Results are still loading…?

    Any help is much appreciated.

    – Mike

    The page I need help with: [log in to see the link]

Viewing 3 replies - 16 through 18 (of 18 total)

  • Yes, that is good to know ?? But I’m still curious how Site Health still works for me with Jetpack on, until I turn my Siteground memcache on. I toggled memcache on and off a few times on all 6 of my sites, same results. Weird.

    Anyway, I’m guessing it’s a particular feature of Jetpack I’m not using that is causing this?

    Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @sean-h You could try to apply this patch on one of those sites, and see if that solves the issue for you:
    https://github.com/Automattic/jetpack/pull/15725/files

    Let me know how it goes!

    I don’t even have Jetpack, and I see this issue. Because of the discussion here I started to inactivate and reactivate plug-ins. The problem disappeared and returned slowly, so to me this indicates this is not about a specific plug-in. I’d assume it’s more about how some plug-ins are coded and how this may interact with Site Health. I do feel it’s Site Health possibly that should change its practice, but it may also just be an indicator of problematic setup, just not in the fashion developers of Site Health imagined.

    Anyway, I settled on the minimum plug-ins and Site Health analysis finishes around a minute on my test machine, likely faster in the main server. Before it was forever.

Viewing 3 replies - 16 through 18 (of 18 total)
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