• Hi,

    I use a Godaddy domain with managed WordPress hosting. My Godaddy account was hacked and my login credentials were changed. The hacker had even activated the 2 step authentication. I had no clue about it because I would always login to my site through wordpress.com and had no problem using the site in any ways during the time it was hacked.
    I have no technical knowledge what so ever, but I started noticing very strange redirect from my WP admin dashboard. Wherever I click on the admin page would open a new tab to a different site. It happens at random and even works on right clicks! The same thing is happening on the front end as well. I tried everything possible like deactivating all plugins and activating them one by one, changing passwords, changing the theme, removing expired plugins, installing wordfence etc. Finally when I tried logging in through Godaddy I realized my account was hacked.
    I have got my Godaady account sorted but the problem is still happening. I spoke to the GoDaddy customer care several times, but unfortunately they couldn’t help in any ways. In fact it was such a wastage of time trying to talk and chat with them because they couldn’t even understand the problem.
    I did a full system anti virus scan and it’s not showing any issues. But even today when I click anywhere on my site it redirects to a different site in a new tab!

    I cannot temper with any of the files and have absolutely no clue how to fix it and I am really worried. Any help will be greatly appreciated.

    Thank you!

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Viewing 8 replies - 1 through 8 (of 8 total)
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