Site getting fully broken with gibberish text

  • Resolved vtrmage

    (@vtrmage)


    3 years, 1 month ago

    hello there, once active the plugin is active all I can see on my pages are things like: 

    ???}v?H?/?w?9??l???t?~S?\O?i[??'?U???&IX ?@}???e?,a?1Ky+????	R?-?%?K&????_FfF????=??
??????
gpT???Sx???!7z?+???

    ???|>^?Q???k?rn??????t????2]??????52?t??gC???
    ? ??????g?p??1?j????X??w?R0?#?|c<Z/=??7n??
    
    ?~??Q?R????4[w?AEn-~7?
    ?$}T??z??∥W?Gqd9?h2R|???^???e???q1-???^?????:?x?a??I6?-f??&3??

    The only way to make the site go back to normal is deactivating the plugin. do you guys know how to fix this

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @vtrmage

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    This seems to be a double compression problem. Can you please go to Performance>Browser cache and disable Gzip compression, save all settings purge the cache, and see if the issue persists? If the issue is gone, it means that you already have gzipped compression enabled or zlib.compression.
    IF the issue still persists after disabling Gzip, disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled, and see which one might be causing the issue.
    Thank you!

    Thanks!

    Thread Starter vtrmage

    (@vtrmage)

    Hi @vmarko Thanks for the reply!

    So, I can see the “Gzip compression” option under:
    general, CSS & JS , HTML XML , Media and & other files

    should I disable it all?

    thanks in advance

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @vtrmage

    Thank you for your question.
    You should first disable it in the General, which disables it in all other sub-boxes (HTML&XML, JS/CSS. Media&other files). If the issue is gone, then the problem is with double compression – most likely HTML Gzip.
    You can then re-activate Gzip in the mentioned sub-boxes one by one, save all settings and purge the cache and see which one may be causing the conflict.
    Thanks!

    Thread Starter vtrmage

    (@vtrmage)

    hi, @vmarko it Worked!
    Thank you so much for your help!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @vtrmage

    You are most welcome!

    We would really appreciate it if you could take a minute and post a review?here. This will help us to continue offering a top-notch product to users.
    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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