site error

  • Resolved richards1052

    (@richards1052)


    1 year, 9 months ago

    I am using AMP on my site. I noticed the site scan failed. SO I thought to try to do the activation wizard. When I did it scanned and when it got to 8/8 it displayed this error:

    The setup wizard has experienced an error.

    The response is not a valid JSON response.

    Please submit details to our support forum.

    Return to AMP settings.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @richards1052

    Thank you for contacting us, Can you please send your site health information so we can debug this further by visiting AMP->Support

    Additionally, Your site seems to be adding a CSS with <link> on AMP pages, 

      <link rel="stylesheet" type="text/css" href="/articleads.css">

    Can you please check which plugin or theme is adding that, please remove that and make sure that all CSS is being added as inline, please check documentation

    In case you want to add custom CSS please use
    Dashboard->Appearance->Customize->Additional CSS

    We hope this helps!

    Thread Starter richards1052

    (@richards1052)

    I just sent the data to you. But there is this error msg on the pg: “The site has no validation data. Go to the AMP Settings page and scan you site before sending a support request.”

    I don’t understand the other css issue you mentioned of how to find out which plugin may be adding the link. I will try to ask my web host to help figure that out. Not sure they will be able to. But I’ll try.

    Plugin Support Milind More

    (@milindmore22)

    @richards1052 From the file name articleads.css (article-ads) it might be something to do with ads from either your ad plugin or from your themes feature to use ads.

    Plugin Support Milind More

    (@milindmore22)

    @richards1052 As we didn’t receive a response I’ll mark this as resolved. Feel free to open a?new support topic?if you require any further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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