“Site does not seem to be publicly accessible” error

  • Resolved Janke

    (@soldier99)


    3 years, 7 months ago

    What sould I do with this error message:
    “Jetpack Boost can only connect to public sites. Please make sure that your site is publicly accessible and try again.”
    Indexing is allowed, site is open but I am unable to figure out what is it I have to do with this message. It would be wise to add some link to the documentation or better explanation.
    Thanks,
    J.

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  • Plugin Contributor Mark (a11n)

    (@thingalon)

    Hi there! Thanks for trying Jetpack Boost out.

    That error message means that our servers can’t reach your site at its main Site URL. Can you double-check that your Site URL (Under “Settings -> General”) is configured to your site’s publically accessible URL?

    If that doesn’t work, would you mind letting me know what your site’s URL is, so that I can investigate the issue further?

Viewing 1 replies (of 1 total)
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