Site does not allow checkout after shipping method selected

  • Resolved sjanelle

    (@sjanelle)


    2 years, 5 months ago

    Hi there

    My WordPress site with Woocommerce plugin does not allow checkout past the shipping page

    Receiving an error that No Shipping Method has been selected, please double check your address or contact us if you need any help

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @sjanelle,

    Thanks for reaching out!

    Could you please verify if you have added any Shipping Zones in WooCommerce > Settings > Shipping > Shipping Zone?
    If you have set up shipping zone, please ensure that each shipping zone has at least one shipping method.

    Please refer to this link on Setting up Shipping Zones for more information.

    For further investigation on what exactly is causing this message to be displayed, please get back to us with:
    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: A copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    If possible, can you please share a screenshot of your shipping zone setup? You can upload the screenshot on https://snipboard.io tool and share the URL here.

Viewing 1 replies (of 1 total)
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