• I switched on the https yesterday, but it went horribly wrong, because my site now disappeared completely.

    I cannot login to fix this, because also the login page is not accessible anymore
    https://kummerow.info/wp-login

    What can I do to get back into my wordpress dashboard to undo the https switch and have my website live again?

    Thanks,

    Marion

    • This topic was modified 6 years, 11 months ago by marionkummerow. Reason: sorry, wrong forum

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • How did you turn on https?
    What steps did you take to make it work and what encryption method?

    Thread Starter marionkummerow

    (@marionkummerow)

    I went into the settings and simply entered https://kummerow.info where it say website url.
    It probably was a stupid thing to do.

    When I tried it it didn’t work and I switched it off again. But apparently the switch-back to http didn’t get saved, because everything redirects to https and I cannot access anything anymore.

    I came here with the same problem! I found a help article that said to force SSL I needed to add the “s” at http so I did, then I got a message saying I was inactive and needed to log back in. Now I can’t get to the log in screen to change it. I’ve looked and looked for a way to contact WP directly so they could hopefully fix it and nothing. Hope someone finds a fix soon!

    Thread Starter marionkummerow

    (@marionkummerow)

    Oh. Sorry this happened to you too.
    Hope there’s something to do other than a complete re-install of the wordpress instance.

    Hi @marionkummerow,

    Easiest way to integrate https:// is by using the Really Simple SSL plug-in.

    Keep the URL to kummerow.info without the https:// and without the www.
    I think problem will be solved then.

    Also I hope you are still alowed to enter your administrator part? Else you need to edit this within your database, no re?nstall needed.

    Thread Starter marionkummerow

    (@marionkummerow)

    Hi @helldog2018 the problem is I cannot enter the admin part either. The login page is gone too…

    So how do I access my database? (Sorry if this is obvious, but I never did this before.)

    Hi @marionkummerow,

    Let’s try the easiest part first by resetting the URL via functions.php:

    • Download fuctions.php from your FTP program (wp-content/themes/{your theme}/functions.php)
    • Add the following lines just after <?php
    update_option( 'siteurl', 'https://kummerow.info' );
    update_option( 'home', 'https://kummerow.info' );
    • Reload your website and administrator section a couple of times until website is completely up and running again
    • Remove the lines from functions.php and upload the file again

    Now if the website is up and running again, try the plug-in I said earlier.

    • This reply was modified 6 years, 11 months ago by helldog2018.
    • This reply was modified 6 years, 11 months ago by helldog2018.
    Thread Starter marionkummerow

    (@marionkummerow)

    I enter my ftp program (filezilla) and there’s nothing remotely looking like wp-content

    I have only two folders:
    media-files (contains a pdf)
    scratch (contains another pdf)

    Hi @marionkummerow,

    I think you should discuss this with your hosting company. If this is all you have, then you have no website at all ??

    Are you sure you are in the correct FTP address? Please make sure {by asking hosting} if these are the correct login credentials.

    Thread Starter marionkummerow

    (@marionkummerow)

    ??
    I never used the ftp before for this website. I always go in through the dashboard.

    I’ll have to wait until my husband returns by the end of the week, because he has the pw for the hosting company.

    But thanks for all your help.

    Thread Starter marionkummerow

    (@marionkummerow)

    Ok. I contacted 1&1 ((my webhost) and they fixed it in less than 5 minutes. simply generated an SSL certificate and everythng was fine again.

    Great, happy it’s solved.

    I’m on hold with my hosting right now. Hopefully they can employ the same fix for me!

Viewing 13 replies - 1 through 13 (of 13 total)
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