Site crashes with this plugin active

  • Resolved kalonji1

    (@kalonji1)


    6 months, 1 week ago

    Hey, for some reason my site crashes when this plugin is active. I thought with updates it would sort itself but it always happens.

    The time it crashes is if I access the woocommerce>settings area of WordPress, I get this error below:

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.6.1
    Active theme: Woodmart Child (version 1.0.0)
    Current plugin: Facebook for WooCommerce (version 3.2.8)
    PHP version 8.2.10

    Error Details
    =============
    An error of type E_ERROR was caused in line 153 of the file /home/virtual/vps-a5/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbinfobanner.php. Error message: Uncaught Error: Call to undefined method stdClass::get_tip_title_html() in /home/virtual/vps-a5/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbinfobanner.php:153
    Stack trace:
    #0 /home/virtual/vps-a5/public_html/wp-includes/class-wp-hook.php(324): WC_Facebookcommerce_Info_Banner->banner(”)
    #1 /home/virtual/vps-a5/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
    #2 /home/virtual/vps-a5/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #3 /home/virtual/vps-a5/public_html/wp-admin/admin-header.php(303): do_action(‘admin_notices’)
    #4 /home/virtual/vps-a5/public_html/wp-admin/admin.php(239): require_once(‘/home/virtual/v…’)
    #5 {main}
    ?thrown

    Hopefully you can help :/

    Tom

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @kalonji1,

    Thank you for reaching out.

    I understand you’re facing issues with the Facebook for WooCommerce extension, which leads to a site crash.

    To have a better understanding, was this working before? If it was, do you remember making any changes before the issue started, such as updating or installing plugin(s)?

    In the meantime, please deactivate and delete the Facebook for WooCommerce plugin, then reinstall and activate it again to see if this makes any difference.

    Let us know how it goes.

    je souhaite désinstaller cet plugin sur mon site woocommerce

    Hi @kosscom,

    je souhaite désinstaller cet plugin sur mon site woocommerce

    Thank you for reaching out.

    I understand that you want to uninstall the Facebook for WooCommerce plugin from your WooCommerce site.

    Please follow the steps below:

    1. Log in to your WordPress admin dashboard.
    2. Go to ‘Plugins’ and click on ‘Installed Plugins’.
    3. Locate the plugin Facebook for WooCommerce.
    4. Click on ‘Deactivate’ and then ‘Delete’.

    If you have any further questions or need additional assistance, please feel free to open a new topic, and we’d be happy to help.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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