• Resolved kurtberlin

    (@kurtberlin)


    Dear support team,

    after updating to Woopayments 8.0.0 my site crashed with a fatal error indicating that there is a plugin conflict with YayMail – WooCommerce Email Customizer. It does not send any emails anymore after your latest update.

    Second incompatibility: The payment options “invoice” and “direct debit” that are offered by the plugin Germanized get knocked out by Woopayments and are not shown anymore.

    A rollback to 7.9.2 could fix these issues so it is pretty clear, that it’s a problem of the latest WooPayments update.

    Please let me know once there is a fix in sight.

    Best, Kurt

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey there, @kurtberlin! Thanks for contacting us. I’m happy to help you.

    Thank you for reporting this!

    We have a report on it happening with other plugins, I’ll add your findings to the report ??

    We are doing our best to fix it as soon as possible.

    We apologize for any inconvenience this may have caused you, and we thank you for your patience.

    You can follow the GitHub report here if you want to get updates on the progress.

    Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Plugin Support Chris Shultz

    (@cshultz88)

    @kurtberlin , the engineering team has deployed an 8.0.1 patch to resolve compatibility issues so far seen with some payment gateway plugins. Can you confirm that this addresses the problems you saw with YayMail and Germanized? I want to ensure that we’ve fully addressed the concerns for your site.

    We all really appreciate your detailed report.

    Thread Starter kurtberlin

    (@kurtberlin)

    @cshultz88 Thank you for the quick update! The problem regarding Germanized and Yaymail are now also resolved

    Plugin Support Chris Shultz

    (@cshultz88)

    That’s great to hear! Thank you for the update!

Viewing 4 replies - 1 through 4 (of 4 total)
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