Site crashed on update

  • Resolved NELangley

    (@nelangleymobilegmailcom)


    5 years, 5 months ago

    Hi – Updated the plugin today, and when I logged out, received the following error message: BEGIN QUOTE—

    Warning: require_once(//richlandscdems.com/wp-content/plugins/wpforms/includes/functions.php): failed to open stream: No such file or directory in //richlandscdems.com/wp-content/plugins/wpforms/src/WPForms.php on line 197

    Fatal error: require_once(): Failed opening required ‘//richlandscdems.com/wp-content/plugins/wpforms/includes/functions.php’ (include_path=’.:/usr/local/php71/pear’) in //richlandscdems.com/wp-content/plugins/wpforms/src/WPForms.php on line 197

    The site is experiencing technical difficulties.

    ‐‐‐END QUOTE

    That message is now showing when visiting the site.

    Need some help –

    Thanks,
    Nel

    • This topic was modified 5 years, 5 months ago by NELangley.
    • This topic was modified 5 years, 5 months ago by James Huff. Reason: full path removed
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter NELangley

    (@nelangleymobilegmailcom)

    Resolved.

    1. Renamed WPForms folder WPForms_DELETE.

    2. Was then able to access WP-Admin panel

    3. Deleted WPForms from the Plugins list.

    4. Re-Installed WPForms.

    All is running smoothly.

    Thread Starter NELangley

    (@nelangleymobilegmailcom)

    Hey Mod – I tried to edit original post later to remove full file path details. I can’t edit it. Could you edit the path or delete this thread? I would really appreciate it. Thank you for any help you can provide.

    – Nel

Viewing 2 replies - 1 through 2 (of 2 total)
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