Site crashed due to Parse error: syntax error

  • DavidRandles

    (@davidrandles)


    6 years ago

    Hi there – I installed a new plug-in that initially appeared to be fine but a day later my site went down with the following error message.

    Parse error: syntax error, unexpected end of file in /homepages/7/d576740156/htdocs/app576740160/wp-config.php on line 127

    I can’t access my site to uninstall the plugin, assuming that is the problem? Any help is appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter DavidRandles

    (@davidrandles)

    Thanks James – I’ll give it a try and let you know if either process resolves the problem. All the best.

Viewing 2 replies - 1 through 2 (of 2 total)
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