Site Cannot be accessed on WordPress.com

  • Resolved kokoboy76

    (@kokoboy76)


    4 years, 1 month ago

    My site was restored from Backup a few days ago..

    Since then, when i logon to wordpress.com, I can see my site stats and so on.. but it has this red circle on the LeftHandSide, saying this Site cannot be accessed..

    I have tried fixing.. reconnecting, reinstalling, jetpack,

    xlmrpc.php is working fine so is the debugging tool passes all the test

    that issue is causing woocommerce app to not loggin in properly..

    Please advise..

    thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kokoboy76

    (@kokoboy76)

    https://jptools.wordpress.com/debug/

    tool gives the following error

    Communication error
    We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account. If the error persists, try disconnecting and connecting Jetpack again.

    Thread Starter kokoboy76

    (@kokoboy76)

    https://xmlrpc.eritreo.it/#

    for XMLRPC test shows all things are working fine..

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @kokoboy76,

    I checked your site and I’m happy to let you know that everything does seem to be working properly now.

    Your site isn’t using the traditional xmlrpc.php endpoint to connect, however, all is good at the moment, which is good news ??

    The red exclamation point icon should be gone as well.

    Please monitor the situation in the next couple of days and let me know whether you experience any problems.

    I’m going to mark this thread as solved. If you have any further questions or need some more help, you’re welcome to open another thread here. Cheers!

    Thread Starter kokoboy76

    (@kokoboy76)

    yep..

    i found the issue was the result for a plugin “coupon reminder”

    Once I disabled it, it all worked.

    many thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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