SIte broken after last update

  • If I’m logged in as administrator I see the site correctly but the users see it totally broken

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi @davidesv,

    Thanks for reaching us,

    While checking from my end, the site looks good. Only few images are not appearing at the bottom of the site. Beside that the site and the layouts is displaying fine.

    If you are still getting the issue on your end, I suggest you to check the guideline and follow the steps suggested: https://docs.themegrill.com/colormag/docs/troubleshooting-common-issues-after-colormag-v3-0-pro-v4-0-updates/

    If it doesnot works kindly share the screenshot of the area mentioning the issues so that I can check and provide you with an appropriate solution.

    Regards

    Thread Starter davidesv

    (@davidesv)

    the first is broken NOT logged as admin

    the second is ok but logged

    Thread Starter davidesv

    (@davidesv)

    I’ve used the “Fix Button” and flushed cache but nothing happened

    Hello davidesv … countryman ??

    If I see your site now I see it “pretty good” (I don’t know if the shop section is just like that or has a problem).

    If so… what did you do? To me the layout comes out completely broken and that “large house” that you see in your screenshot is reproposed several times on the page including things “invented” by the theme.

    • This reply was modified 1 year, 9 months ago by mominet.

    try using a chromebook to look at your site, its got no right side adverts, they are all at the bottom under the main page. looks totally differnt in chromebook, just like my site does.

    Thread Starter davidesv

    (@davidesv)

    yes, is the mobile version. It’s weird, now is ok (without any change) on desktop. In mobile is ok with edge and broken with chrome and safari. I hope that will fix itself too ??

    Hi @davidesv,

    Thanks for getting back,

    I request you update the theme to the latest version as we are constantly releasing the major fixes. Hopefully after few updates the site will be normal and looks as it was before.

    If you go through any issues, kindly list theme here and we will work on those.

    Regards

    Hi @davidesv

    I had the same problem. It is mobile browser caching. I had a caching plugin active that I disabled and this fixed it for site users. I will reenable later assuming that most people’s mobile browsers will have the new style sheets by then.

    Abbie

    • This reply was modified 1 year, 8 months ago by scarophion.

    Hi @scarophion,

    Glad to hear that the issue has been fixed and thanks for the update. Let me know of any other confusion or issues and I will get back to you.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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