Site breaker

Hey @grumblenz

Thanks for the feedback. I just wanted to chime in and offer some troubleshooting assistance to see if it’s possible to get things up and running or identify any unexpected behaviors that our team can take a closer look at ironing out.

First, I can see there are a few plugins you have installed on the site that might be conflicting. Just to be sure we’re getting a full scope of the situation, could you provide the site’s WooCommerce System Status Report?

Next, are there any specific error messages present when the site breaks? Could you elaborate on what occurs on the site or in the logging when enabling the plugin?

Thanks in advance for this. I’ll keep an eye out for your reply.
– Malachite

Server error 500 on both login and site. Plugins installed and activated only. Never even started building the site – just installed the basics. No work in setup done on any plugin or even on the site – just installed the parts.

I use the same plugins on all sites and never have these issues. Can’t do without those plugins – Backup, ssl, security, seo and site update (MainWP). They are all ‘Market leaders’ and mainstream.

If I can find the status report, I’ll post it.

No worries and thanks for the reply.

Hey @grumblenz

Thanks for the update. I’m going to pass this case along to our developers as we have tracked similar reports of this behavior before.

If you are able to get that system status report, it would be very helpful to get our team towards a solution. You can find that by logging into the wp-admin panel and navigating to WooCommerce > Status > Get System Report. WooCommerce provides a bit more detail here: https://docs.woocommerce.com/document/understanding-the-woocommerce-system-status-report/

Thanks again for your feedback. I’ll keep an eye out if you’re able to get that system status report.

– Malachite