Site Break or Show Error Upon Woocommerce Deactivation

  • Resolved Aminul Sarkar

    (@aminulhub)


    2 years, 11 months ago

    I saw that when your plugin is activated and that time I deactivate the Woocommece plugin for a reason. But the site just broke after that. Then I test your plugin with the default theme. And found that the problem is in your plugin. Check the image.
    I see many new plugins with this kind of issue. They don’t focus on this. It’s a big concern. The third-party function should be in a condition.

    This function should be in a condition – https://prnt.sc/259vq7g

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @aminulhub

    Thank you so much for reaching out to us.

    We have read your message thoroughly as well as reviewed the screenshot you provided.

    Could you please create a ticket on our support website?

    https://hasthemes.com/contact-us/

    Our support team will assist you with this.

    Best regards,
    Support Team

    Thread Starter Aminul Sarkar

    (@aminulhub)

    Sorry. I don’t need to be assisted here. The problem is in the plugin. All I am saying is you guys should fix it on the next update. I helped you with this little information. Fix it or not it’s up to you now.

    This plugin will be unusable if you don’t fix this. Upon WooCommerce deactivation, it creates this issue on the site.

    Plugin Author HT Plugins

    (@htplugins)

    Hello @aminul Sarkar,

    Please make sure that you are using the latest version of the WooCommerce plugin.

    However, as you have said, we will still look into the issue in the plugin and if we find the error, we will definitely take prompt action to resolve it in our next update.

    Best regards,
    Support Team

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hello @aminulhub

    Thank you so much for pointing out the issue. You have been so cooperative from the beginning. We truly appreciate you for this ??

    We have solved the issue and updated our plugin. Could you please check our plugin?

    In case you encounter any further issues, don’t forget to let us know.

    We’ll definitely prioritize that.

    Best regards,
    Support Team

Viewing 4 replies - 1 through 4 (of 4 total)
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