Site backup

Hi,

Please could you send us a copy of the latest full backup log?

This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Regards,
Bryle

I have ‘existing backups’ on the screen, but don’t see the latest backup. I just stopped the backup now (still hadn’t moved) after 24 hours. When I clicked on log, this is what appeared:

Loading log file (log.87bd8ce1c2a1.txt) … 502 (UpdraftPlus: could not parse the JSON)

This is the log file through where it is hung up again:
0000.001 (0) Opened log file at time: Fri, 11 Oct 2019 13:32:28 +0000 on https://www.caringcent.com
0000.005 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 1.16.17 WP: 5.2.3 PHP: 7.2.15 (cgi-fcgi, Linux p3nlwpweb408.prod.phx3.secureserver.net 2.6.32-896.16.1.lve1.4.51.el6.nfsfixes.x86_64 #1 SMP Wed Mar 21 11:58:39 MST 2018 x86_64) MySQL: 5.6.32-78.0-log WPLANG: en_US Server: Apache safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 15.4M | 4M) multisite: N openssl: OpenSSL 1.0.1e 11 Feb 2013 mcrypt: Y LANG: ZipArchive::addFile: Y
0000.007 (0) Free space on disk containing Updraft’s temporary directory: 17405156.9 MB
0000.014 (0) Tasks: Backup files: 1 (schedule: weekly) Backup DB: 1 (schedule: weekly)
0000.029 (0) Requesting semaphore lock (fd) (apparently not via scheduler)
0000.035 (0) Semaphore (fd, wp_ykxdkgk8mr_options) was stuck, set lock time to 2019-10-11 13:32:29
0000.041 (0) Semaphore (fd, wp_ykxdkgk8mr_options) reset to 1
0000.044 (0) Set semaphore last lock (fd) time to 2019-10-11 13:32:29
0000.047 (0) Semaphore lock (fd) complete
0000.058 (0) Backup run: resumption=0, nonce=691499bd4117, file_nonce=691499bd4117 begun at=1570800748 (1s ago), job type=backup
0000.065 (0) Scheduling a resumption (1) after 300 seconds (1570801049) in case this run gets aborted
0000.135 (0) Checking if we have a zip executable available
0000.142 (0) Testing: /usr/bin/zip
0000.161 (0) Output: zip warning: binziptest/test.zip not found or empty
0000.168 (0) Output: adding: binziptest/subdir1/ (in=0) (out=0) (stored 0%)
0000.173 (0) Output: adding: binziptest/subdir1/subdir2/ (in=0) (out=0) (stored 0%)
0000.178 (0) Output: adding: binziptest/subdir1/subdir2/test.html (in=131) (out=107) (deflated 18%)
0000.181 (0) Output: total bytes=131, compressed=107 -> 18% savings
0000.198 (0) Output: adding: binziptest/subdir1/subdir2/test2.html (in=138) (out=113) (deflated 18%)
0000.200 (0) Output: total bytes=269, compressed=220 -> 18% savings
0000.237 (0) Working binary zip found: /usr/bin/zip
0000.240 (0) Zip engine: found/will use a binary zip: /usr/bin/zip
0000.242 (0) Creation of backups of directories: beginning
0000.251 (0) Beginning creation of dump of plugins (split every: 400 MB)
0004.398 (0) Total entities for the zip file: 1404 directories, 9258 files (0 skipped as non-modified), 155.5 MB
0004.403 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 2.0 seconds have passed since the last write (0.1 MB, 1 (1) files added so far); re-opening (prior size: 0 KB)
0004.882 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: size is now: 0.30 MB
0005.007 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 100 files added (on-disk size: 326.7 KB)
0005.128 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 200 files added (on-disk size: 326.7 KB)
0005.256 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 300 files added (on-disk size: 326.7 KB)
0005.377 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 400 files added (on-disk size: 326.7 KB)
0005.477 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 500 files added (on-disk size: 326.7 KB)
0005.481 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (9.3 MB, 9258 files batched, 501 (502) added so far); re-opening (prior size: 326.7 KB)
0007.151 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: size is now: 4.40 MB
0007.256 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 600 files added (on-disk size: 4538.8 KB)
0007.344 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 700 files added (on-disk size: 4538.8 KB)
0007.423 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 800 files added (on-disk size: 4538.8 KB)
0007.516 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 900 files added (on-disk size: 4538.8 KB)
0007.608 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1000 files added (on-disk size: 4538.8 KB)
0007.619 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (12.9 MB, 9258 files batched, 501 (1003) added so far); re-opening (prior size: 4538.8 KB)
0009.347 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: size is now: 8.60 MB
0009.479 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1100 files added (on-disk size: 8843.7 KB)
0009.570 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1200 files added (on-disk size: 8843.7 KB)
0009.673 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1300 files added (on-disk size: 8843.7 KB)
0009.797 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1400 files added (on-disk size: 8843.7 KB)
0009.908 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1500 files added (on-disk size: 8843.7 KB)
0009.913 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (4.1 MB, 9258 files batched, 501 (1504) added so far); re-opening (prior size: 8843.7 KB)
0011.193 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1600 files added (on-disk size: 10398.8 KB)
0011.389 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1700 files added (on-disk size: 10398.8 KB)
0011.580 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1800 files added (on-disk size: 10398.8 KB)
0011.702 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 1900 files added (on-disk size: 10398.8 KB)
0011.822 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2000 files added (on-disk size: 10398.8 KB)
0011.836 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (5 MB, 9258 files batched, 501 (2005) added so far); re-opening (prior size: 10398.8 KB)
0013.281 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2100 files added (on-disk size: 12160.7 KB)
0013.376 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2200 files added (on-disk size: 12160.7 KB)
0013.467 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2300 files added (on-disk size: 12160.7 KB)
0013.559 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2400 files added (on-disk size: 12160.7 KB)
0013.658 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2500 files added (on-disk size: 12160.7 KB)
0013.668 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (6.9 MB, 9258 files batched, 501 (2506) added so far); re-opening (prior size: 12160.7 KB)
0015.642 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2600 files added (on-disk size: 14436.8 KB)
0015.739 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2700 files added (on-disk size: 14436.8 KB)
0015.835 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2800 files added (on-disk size: 14436.8 KB)
0015.934 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 2900 files added (on-disk size: 14436.8 KB)
0016.041 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3000 files added (on-disk size: 14436.8 KB)
0016.050 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (5.5 MB, 9258 files batched, 501 (3007) added so far); re-opening (prior size: 14436.8 KB)
0017.627 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3100 files added (on-disk size: 16090.1 KB)
0017.720 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3200 files added (on-disk size: 16090.1 KB)
0017.805 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3300 files added (on-disk size: 16090.1 KB)
0017.896 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3400 files added (on-disk size: 16090.1 KB)
0017.982 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3500 files added (on-disk size: 16090.1 KB)
0017.997 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (7 MB, 9258 files batched, 501 (3508) added so far); re-opening (prior size: 16090.1 KB)
0019.846 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3600 files added (on-disk size: 18370 KB)
0019.943 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3700 files added (on-disk size: 18370 KB)
0020.042 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3800 files added (on-disk size: 18370 KB)
0020.150 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 3900 files added (on-disk size: 18370 KB)
0020.245 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4000 files added (on-disk size: 18370 KB)
0020.259 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (23.3 MB, 9258 files batched, 501 (4009) added so far); re-opening (prior size: 18370 KB)
0024.691 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: size is now: 27.90 MB
0024.807 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4100 files added (on-disk size: 28584.9 KB)
0024.908 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4200 files added (on-disk size: 28584.9 KB)
0025.028 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4300 files added (on-disk size: 28584.9 KB)
0025.140 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4400 files added (on-disk size: 28584.9 KB)
0025.252 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4500 files added (on-disk size: 28584.9 KB)
0025.266 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (2.5 MB, 9258 files batched, 501 (4510) added so far); re-opening (prior size: 28584.9 KB)
0027.194 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4600 files added (on-disk size: 29452 KB)
0027.311 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4700 files added (on-disk size: 29452 KB)
0027.440 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4800 files added (on-disk size: 29452 KB)
0027.565 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 4900 files added (on-disk size: 29452 KB)
0027.692 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5000 files added (on-disk size: 29452 KB)
0027.708 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (2.6 MB, 9258 files batched, 501 (5011) added so far); re-opening (prior size: 29452 KB)
0029.949 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5100 files added (on-disk size: 30413.6 KB)
0030.075 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5200 files added (on-disk size: 30413.6 KB)
0030.182 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5300 files added (on-disk size: 30413.6 KB)
0030.296 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5400 files added (on-disk size: 30413.6 KB)
0030.390 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5500 files added (on-disk size: 30413.6 KB)
0030.413 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (8.3 MB, 9258 files batched, 501 (5512) added so far); re-opening (prior size: 30413.6 KB)
0033.042 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5600 files added (on-disk size: 32593.2 KB)
0033.172 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5700 files added (on-disk size: 32593.2 KB)
0033.319 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5800 files added (on-disk size: 32593.2 KB)
0033.435 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 5900 files added (on-disk size: 32593.2 KB)
0033.548 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6000 files added (on-disk size: 32593.2 KB)
0033.568 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (15.3 MB, 9258 files batched, 501 (6013) added so far); re-opening (prior size: 32593.2 KB)
0037.217 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6100 files added (on-disk size: 36845 KB)
0037.333 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6200 files added (on-disk size: 36845 KB)
0037.450 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6300 files added (on-disk size: 36845 KB)
0037.568 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6400 files added (on-disk size: 36845 KB)
0037.674 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6500 files added (on-disk size: 36845 KB)
0037.693 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (1.8 MB, 9258 files batched, 501 (6514) added so far); re-opening (prior size: 36845 KB)
0039.820 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6600 files added (on-disk size: 37577.1 KB)
0039.969 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6700 files added (on-disk size: 37577.1 KB)
0040.104 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6800 files added (on-disk size: 37577.1 KB)
0040.240 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 6900 files added (on-disk size: 37577.1 KB)
0040.357 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7000 files added (on-disk size: 37577.1 KB)
0040.387 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (7.3 MB, 9258 files batched, 501 (7015) added so far); re-opening (prior size: 37577.1 KB)
0042.838 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7100 files added (on-disk size: 39904.5 KB)
0042.932 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7200 files added (on-disk size: 39904.5 KB)
0043.030 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7300 files added (on-disk size: 39904.5 KB)
0043.142 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7400 files added (on-disk size: 39904.5 KB)
0043.245 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7500 files added (on-disk size: 39904.5 KB)
0043.265 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (18.6 MB, 9258 files batched, 501 (7516) added so far); re-opening (prior size: 39904.5 KB)
0046.930 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: size is now: 49.10 MB
0047.023 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7600 files added (on-disk size: 50308.3 KB)
0047.126 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7700 files added (on-disk size: 50308.3 KB)
0047.237 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7800 files added (on-disk size: 50308.3 KB)
0047.341 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 7900 files added (on-disk size: 50308.3 KB)
0047.465 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8000 files added (on-disk size: 50308.3 KB)
0047.483 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (8.2 MB, 9258 files batched, 501 (8017) added so far); re-opening (prior size: 50308.3 KB)
0050.683 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8100 files added (on-disk size: 53811.4 KB)
0050.827 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8200 files added (on-disk size: 53811.4 KB)
0050.929 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8300 files added (on-disk size: 53811.4 KB)
0051.017 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8400 files added (on-disk size: 53811.4 KB)
0051.111 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8500 files added (on-disk size: 53811.4 KB)
0051.130 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (6.2 MB, 9258 files batched, 501 (8518) added so far); re-opening (prior size: 53811.4 KB)
0054.166 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8600 files added (on-disk size: 58628.2 KB)
0054.261 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8700 files added (on-disk size: 58628.2 KB)
0054.363 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8800 files added (on-disk size: 58628.2 KB)
0054.468 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 8900 files added (on-disk size: 58628.2 KB)
0054.592 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 9000 files added (on-disk size: 58628.2 KB)
0054.619 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (4.4 MB, 9258 files batched, 501 (9019) added so far); re-opening (prior size: 58628.2 KB)
0058.400 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 9100 files added (on-disk size: 60120.6 KB)
0058.489 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-plugins.zip.tmp: 9200 files added (on-disk size: 60120.6 KB)
0064.686 (0) Created plugins zip (0) – 64861.5 KB in 64.4 s (1006.7 KB/s) (sha1: 95435047570cd1a8755f1eb91440265db1eb95bb, sha256: 3378510cbb8ab80dd12692e22c005f856abf7cd1a857bd5dd8a263bcd7324e20)
0064.697 (0) Beginning creation of dump of themes (split every: 400 MB)
0065.177 (0) Total entities for the zip file: 162 directories, 983 files (0 skipped as non-modified), 33.3 MB
0065.250 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 100 files added (on-disk size: 0 KB)
0065.323 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 200 files added (on-disk size: 0 KB)
0065.400 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 300 files added (on-disk size: 0 KB)
0065.477 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 400 files added (on-disk size: 0 KB)
0065.559 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 500 files added (on-disk size: 0 KB)
0065.563 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (10.7 MB, 983 files batched, 501 (501) added so far); re-opening (prior size: 0 KB)
0067.196 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: size is now: 5.20 MB
0067.279 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 600 files added (on-disk size: 5312.8 KB)
0067.359 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 700 files added (on-disk size: 5312.8 KB)
0067.440 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 800 files added (on-disk size: 5312.8 KB)
0067.510 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: 900 files added (on-disk size: 5312.8 KB)
0071.877 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-themes.zip.tmp: size is now: 11.50 MB
0072.542 (0) Created themes zip (0) – 11777 KB in 7.8 s (1502.3 KB/s) (sha1: e69d77f4a2a1483918046310870f578e64dcd58f, sha256: a2112bdce81dd09f7ae31f5928b26b40ee028c5f3bfa35d89f5c615a3d16c150)
0072.553 (0) Exclusion option setting (uploads): backup*,*backups,backwpup*,wp-clone,snapshots
0072.556 (0) Looking for candidates to backup in: /var/www/wp-content/uploads
0072.564 (0) finding files: GeoLite2-Country.mmdb: adding to list (1)
0072.566 (0) finding files: backupbuddy_temp: skipping: excluded by options (glob)
0072.569 (0) finding files: woocommerce-placeholder-updraft-pre-smush-original.png: adding to list (2)
0072.572 (0) finding files: wpseo-redirects: adding to list (3)
0072.575 (0) finding files: wc-logs: adding to list (4)
0072.577 (0) finding files: woocommerce-placeholder-150×150.png: adding to list (5)
0072.579 (0) finding files: woocommerce-placeholder.png: adding to list (6)
0072.582 (0) finding files: et-fonts: adding to list (7)
0072.585 (0) finding files: 2017: adding to list (8)
0072.587 (0) finding files: .htaccess: adding to list (9)
0072.590 (0) finding files: wp_quiz-result-images: adding to list (10)
0072.592 (0) finding files: woocommerce-placeholder-510×382.png: adding to list (11)
0072.595 (0) finding files: woocommerce-placeholder-1024×1024.png: adding to list (12)
0072.598 (0) finding files: 2019: adding to list (13)
0072.601 (0) finding files: gravity_forms: adding to list (14)
0072.603 (0) finding files: woocommerce-placeholder-400×284.png: adding to list (15)
0072.606 (0) finding files: wpcf7_captcha: adding to list (16)
0072.608 (0) finding files: woocommerce-placeholder-400×516.png: adding to list (17)
0072.611 (0) finding files: sites: adding to list (18)
0072.614 (0) finding files: 2016: adding to list (19)
0072.616 (0) finding files: et_temp: adding to list (20)
0072.619 (0) finding files: woocommerce-placeholder-1080×675.png: adding to list (21)
0072.622 (0) finding files: backupbuddy_backups: skipping: excluded by options (glob)
0072.624 (0) finding files: backupbuddy_backups: skipping: excluded by options (glob)
0072.625 (0) finding files: pb_backupbuddy: adding to list (22)
0072.628 (0) finding files: woocommerce-placeholder-300×300.png: adding to list (23)
0072.630 (0) finding files: woocommerce-placeholder-1080×1080.png: adding to list (24)
0072.631 (0) finding files: wp_quiz-import: adding to list (25)
0072.633 (0) finding files: smush-cea493857f78614457b0.log: adding to list (26)
0072.635 (0) finding files: 2015: adding to list (27)
0072.637 (0) finding files: woocommerce-placeholder-400×250.png: adding to list (28)
0072.639 (0) finding files: woocommerce_uploads: adding to list (29)
0072.642 (0) finding files: email-files: adding to list (30)
0072.645 (0) finding files: woocommerce-placeholder-768×768.png: adding to list (31)
0072.647 (0) finding files: 2018: adding to list (32)
0072.650 (0) finding files: woocommerce-placeholder-50×50.png: adding to list (33)
0072.652 (0) Beginning creation of dump of uploads (split every: 400 MB)
0075.950 (0) Total entities for the zip file: 188 directories, 10422 files (0 skipped as non-modified), 720.5 MB
0075.955 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 2.0 seconds have passed since the last write (3.8 MB, 1 (1) files added so far); re-opening (prior size: 0 KB)
0077.056 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: size is now: 1.90 MB
0077.167 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 100 files added (on-disk size: 1984.3 KB)
0077.276 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 200 files added (on-disk size: 1984.3 KB)
0077.382 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 300 files added (on-disk size: 1984.3 KB)
0077.426 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 25 MB added on this batch (25.1 MB, 10422 files batched, 340 (341) added so far); re-opening (prior size: 1984.3 KB)
0079.459 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: size is now: 26.90 MB
0079.467 (0) A useful amount of data was added after this amount of zip processing: 2.4 s (normalised: 2.4 s, rate: 10518.6 KB/s)
0079.474 (0) Performance is good – will increase the amount of data we attempt to batch (time=2.4414350986481, normalised_time=2.4337749612996, max_time=79.468881845474, data points known=1, old_max_bytes=26214400, new_max_bytes=209715200)
0079.568 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 400 files added (on-disk size: 27586.1 KB)
0079.685 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 500 files added (on-disk size: 27586.1 KB)
0079.796 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 600 files added (on-disk size: 27586.1 KB)
0079.911 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 700 files added (on-disk size: 27586.1 KB)
0080.034 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 800 files added (on-disk size: 27586.1 KB)
0080.089 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (33 MB, 10422 files batched, 501 (842) added so far); re-opening (prior size: 27586.1 KB)
0083.186 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: size is now: 60.00 MB
0083.250 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 900 files added (on-disk size: 61487.4 KB)
0083.345 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1000 files added (on-disk size: 61487.4 KB)
0083.442 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1100 files added (on-disk size: 61487.4 KB)
0083.545 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1200 files added (on-disk size: 61487.4 KB)
0083.638 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1300 files added (on-disk size: 61487.4 KB)
0083.682 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (34.6 MB, 10422 files batched, 501 (1343) added so far); re-opening (prior size: 61487.4 KB)
0088.002 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: size is now: 94.70 MB
0088.076 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1400 files added (on-disk size: 96927.4 KB)
0088.184 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1500 files added (on-disk size: 96927.4 KB)
0088.281 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1600 files added (on-disk size: 96927.4 KB)
0088.389 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1700 files added (on-disk size: 96927.4 KB)
0088.487 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1800 files added (on-disk size: 96927.4 KB)
0088.534 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (17.5 MB, 10422 files batched, 501 (1844) added so far); re-opening (prior size: 96927.4 KB)
0094.072 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 1900 files added (on-disk size: 114862.4 KB)
0094.183 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2000 files added (on-disk size: 114862.4 KB)
0094.283 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2100 files added (on-disk size: 114862.4 KB)
0094.382 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2200 files added (on-disk size: 114862.4 KB)
0094.479 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2300 files added (on-disk size: 114862.4 KB)
0094.525 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (28.9 MB, 10422 files batched, 501 (2345) added so far); re-opening (prior size: 114862.4 KB)
0100.287 (0) backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: size is now: 141.20 MB
0100.349 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2400 files added (on-disk size: 144563.9 KB)
0100.449 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2500 files added (on-disk size: 144563.9 KB)
0100.550 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2600 files added (on-disk size: 144563.9 KB)
0100.664 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2700 files added (on-disk size: 144563.9 KB)
0100.755 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2800 files added (on-disk size: 144563.9 KB)
0100.803 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (17.9 MB, 10422 files batched, 501 (2846) added so far); re-opening (prior size: 144563.9 KB)
0108.094 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 2900 files added (on-disk size: 162875.6 KB)
0108.205 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3000 files added (on-disk size: 162875.6 KB)
0108.302 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3100 files added (on-disk size: 162875.6 KB)
0108.410 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3200 files added (on-disk size: 162875.6 KB)
0108.510 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3300 files added (on-disk size: 162875.6 KB)
0108.563 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (25.1 MB, 10422 files batched, 501 (3347) added so far); re-opening (prior size: 162875.6 KB)
0115.415 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3400 files added (on-disk size: 188731.5 KB)
0115.525 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3500 files added (on-disk size: 188731.5 KB)
0115.631 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3600 files added (on-disk size: 188731.5 KB)
0115.741 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3700 files added (on-disk size: 188731.5 KB)
0115.837 (0) Zip: backup_2019-10-11-0732_CaringCent_691499bd4117-uploads.zip.tmp: 3800 files added (on-disk size: 188731.5 KB)
0115.888 (0) Adding batch to zip file (UpdraftPlus_BinZip): over 500 files added on this batch (25.3 MB, 10422 files batched, 501 (3848) added so far); re-opening (prior size: 188731.5 KB)

Hi,

It shows that the backup process is timed out or killed off.

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

Kind Regards,
Bryle

Hi,

Please can you try to upgrade the plugin to latest version 1.16.19?
Then run a new backup. Does the backup successfully completes now?

Regards,
Bryle

Hi Bryle-
I went to the plugin page and the latest version is 1.16.17, which is what I have, so not sure how to get the .19 version. The split backup didn’t work, so I’ll get in contact with the hosts to see what they can figure out. thank you!