SITE ADMIN LOCKOUT

Hi did you check the following thread. Did you also make sure that no plugin entries remain in the .htaccess file?

Hi

Yes I’ve followed the tutorial on the above thread and successfully removed the plugin. I’ve also uploaded the original .htaccess from a bkUp. Even tried to reinstall the plugin as I would still like to use it but without the ‘whitelist’ module. This did not work so I removed the plugin again using the ftp method.

Something must still have instructions to default to the old ‘secure’ wp-admin logout URL that was set-up using the plugin. At the moment I can always go into Admin from the ‘front end’ and then logout to the error message URL. I would really prefer a clean wordpress admin so that I can start all over again and use the plugin as intended.

Any guidance please?

Make sure that your .htaccess file has everything between the following headers removed including the headers.

# BEGIN All In One WP Security
# END All In One WP Security

Also Log into phpMyAdmin and locate the database for the website you are having problems with. Go to the WordPress “options” table. Look for the row which has the option_name value of aio_wp_security_configs and delete that row also delete any entries with aio_wp_security.

Make sure you create a database backup just in case something goes wrong.

This the content of my .htaccess file from the server:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

I’ll do the phpMyAdmin stuff now.

Hi
Backed up database as advised.
removed two rows in table
xxxxx_options

a) one for database
b) one for configs

Found five (5) tables in database
_aiowps_events
_aiowps_failed_logins
_aiowps__global_meta
_aiowps_login_activity
_aiowps_login_lockdown

Would you recommend to remove these too?

Regards

Yes remove those tables as well.

Thanks for your support. It might help to somehow make it crystal clear that using the whitelist when on a dynamic IP address will result in ‘lockout’, especially for me and my ‘straw head’. Mine stayed the same for quite a long period of time before my ISP changed the address.

I’m guessing now that I should be OK to download the plugin again and start afresh? It’s such a good security tool, must be if it locked out the website owner too!

Finally thanks again for all your support.

You are most welcome and I am happy to hear that you have resolved your issue.

Well done.

If you no longer need any more help with this support thread can you mark it as resolved.

Thank you

Thank