Single product page not working

  • Resolved efisher16

    (@efisher16)


    2 years ago

    Hi everyone,

    I am building a woocommerce site using the OrganicThemes STAX theme (https://organicthemes.com/). I’ve built the shop and added the products and the shop mainpage looks fine. The problem is when I click on any individual product. Instead of showing the single product page and details / photos about the selected product, it shows the shop mainpage, but without any products. It’s very weird. The cart and checkout pages all look fine.

    I have tried to modify the woocommerce Product Grid Block in the full site editor to see if this is the issue, but the entire block contents are greyed out. I’m unsure if this is how it should look or not. Regardless, the STAX single product template is not showing for my individual products and I am wracking my brain to figure out why.

    Here is the website: https://wholehealthbaby.com/shop

    I am running wordpress v6.1.1, woocommerce v.7.5, and STAX v.2.1.8

    Thanks,

    Erich

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Amir A. (woo-hc)

    (@amiralifarooq)

    Hi @efisher16

    It seems like only the cart module added in the product detail page template, that’s why it’s not showing the product.

    https://screencast-o-matic.com/i/c0eo2uV4wPj

    You need to remove the cart module and make sure you add the proper blocks to show the product view.

    If you don’t know how to create the single product page, you can simply clear the single-product template customization, and it will show you the default view of the product. See this screenshot: https://screencast-o-matic.com/i/c0eo2mV4wWe

    By doing this all your custom work will be removed on the product single page

    Thread Starter efisher16

    (@efisher16)

    Hi Amir, thank you for your help. I made the changes you requested, but the problem persists. Do I need to select the single product page template for each of the products? If so, how? Right now it is set to default template and the only other template choice I am given is the product archive.

    Hi @efisher16

    Thanks for trying Amir’s solutions above, though the problem still persists.

    I understand that you are using the third-party OrganicThemes STAX theme here that we don’t provide support for based on our Support Policy, I recommend that you reach out to the developers of the plugin for further assistance. They will be better equipped to help you resolve any issues you’re experiencing with the plugin.

    https://organicthemes.com/support/

    All the best and hopefully, the issue will be fixed soon.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Single product page not working’ is closed to new replies.