• Resolved Beth

    (@pedalkraft)


    Hi there,
    My single product pages have stopped displaying correctly, I’m not sure why. They appear narrower, as if in a container, for example like this product.

    I have no idea what caused this – I’ve disabled and reactivated plugins but besides this am at a loss. (Obvs the timing is awful as this would have been one of my busiest selling weekends!)

    Thanks so much for any help with this.
    Beth

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Beth

    (@pedalkraft)

    
    

    ### WordPress Environment ###

    WordPress address (URL): https://littleredtarot.com
    Site address (URL): https://littleredtarot.com
    WC Version: 6.0.0
    REST API Version: ? 6.0.0
    WC Blocks Version: ? 6.5.0
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.9.4
    Log Directory Writable: ?
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.26
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1

    SUHOSIN Installed: –
    MySQL Version: 5.7.35-38-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 6.0.0
    WC Database Prefix: wp_
    Total Database Size: 957.28MB
    Database Data Size: 472.83MB
    Database Index Size: 484.45MB
    wp_woocommerce_sessions: Data: 3.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.52MB + Index: 1.06MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 5.52MB + Index: 2.52MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 32.56MB + Index: 34.11MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_actionscheduler_logs: Data: 0.28MB + Index: 0.19MB + Engine InnoDB
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    wp_aiowps_failed_logins: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_bp_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_bp_xprofile_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_commentmeta: Data: 0.36MB + Index: 0.28MB + Engine InnoDB
    wp_comments: Data: 24.55MB + Index: 17.09MB + Engine InnoDB
    wp_convertkit_user_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cp_contact_form_paypal_discount_codes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cp_contact_form_paypal_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cp_contact_form_paypal_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_csp3_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cspv5_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dpd_barcodes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dpd_manifests: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_dpd_terminals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_edd_customers: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_edd_subscriptions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_frm_fields: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
    wp_frm_forms: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_frm_items: Data: 0.17MB + Index: 0.08MB + Engine InnoDB
    wp_frm_item_metas: Data: 0.38MB + Index: 0.17MB + Engine InnoDB
    wp_frm_payments: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
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    wp_m_communications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_m_coupons: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_m_levelmeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_m_membership_levels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_m_membership_news: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_m_membership_relationships: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_m_membership_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_m_member_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_m_pings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_m_ping_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_m_subscriptionmeta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_m_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_m_subscriptions_levels: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_m_subscription_transaction: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_m_urlgroups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 6.41MB + Index: 4.17MB + Engine InnoDB
    wp_pimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_pimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_pmxe_exports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 112.66MB + Index: 111.31MB + Engine InnoDB
    wp_posts: Data: 17.52MB + Index: 9.02MB + Engine InnoDB
    wp_redirection_404: Data: 3.02MB + Index: 1.28MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.27MB + Index: 0.25MB + Engine InnoDB
    wp_redirection_logs: Data: 0.30MB + Index: 0.05MB + Engine InnoDB
    wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_statistics_exclusions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_statistics_historical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_statistics_pages: Data: 14.52MB + Index: 48.59MB + Engine InnoDB
    wp_statistics_search: Data: 48.58MB + Index: 50.63MB + Engine InnoDB
    wp_statistics_useronline: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_statistics_visit: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_statistics_visitor: Data: 119.66MB + Index: 127.86MB + Engine InnoDB
    wp_statistics_visitor_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_taxonomymeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.14MB + Index: 0.08MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_tinvwl_analytics: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    wp_tinvwl_items: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    wp_tinvwl_lists: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 42.58MB + Index: 44.14MB + Engine InnoDB
    wp_users: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_cancel_orders: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.23MB + Index: 0.25MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 4.52MB + Index: 6.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 3.52MB + Index: 3.53MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.52MB + Index: 0.45MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_exported_csv_items: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_shipping_table_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woo_sales_country_region: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_xoo_wl_list: Data: 0.30MB + Index: 0.13MB + Engine InnoDB
    wp_xoo_wl_list_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_indexable: Data: 11.52MB + Index: 7.86MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.45MB + Index: 0.50MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.48MB + Index: 0.23MB + Engine InnoDB
    wp_yoast_seo_meta: Data: 0.19MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 9176
    bp-email: 16
    customize_changeset: 13
    custom_css: 3
    download: 1
    edd_discount: 5
    edd_log: 425
    edd_payment: 439
    feedback: 241
    frm_form_actions: 27
    frm_styles: 1
    guest-author: 1
    jetpack_migration: 2
    nav_menu_item: 192
    oembed_cache: 61
    page: 152
    post: 114
    product: 118
    product_variation: 15
    revision: 26
    safecss: 1
    shipment: 3
    shop_coupon: 73
    shop_order: 26335
    shop_order_refund: 929
    sidebar: 1
    sidebar_instance: 1
    slider: 1
    wc_zapier_feed: 1
    wobd-badge-designer: 10
    wps_activity: 1
    wps_forum_post: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (35) ###

    Admin Bar Disabler: by Scott Kingsley Clark – 1.4.1
    Akismet Anti-Spam: by Automattic – 4.2.1
    ConvertKit: by ConvertKit – 1.9.6.1
    Disable Cart Fragments: by Optimocha – 2.0
    Easy Digital Downloads: by Easy Digital Downloads – 2.11.3.1
    (Simply) Guest Author Name: by Shoofly Solutions – 4.32
    Make Plus: by The Theme Foundry – 1.10.1
    Max Mega Menu: by megamenu.com – 2.9.5
    Moon Phases: by Joe’s Web Tools – 3.1.1
    Really Simple SSL: by Really Simple Plugins – 5.2.1
    Redirection: by John Godley – 5.1.3
    Rename wp-login.php: by Ella van Durpe – 2.6.0
    WC Restore the Purchased Items Column in Orders Page: by Rynaldo Stoltz – 1.3
    TI WooCommerce Wishlist: by TemplateInvaders – 1.29.0
    Tiled Galleries Carousel Without Jetpack: by Raja CRN – 3.1
    Velvet Blues Update URLs: by VelvetBlues.com – 3.2.10
    WC Cancel Order: by Vikram S – 3.1.2
    Product Customer List for WooCommerce: by Kokomo – 2.9.3
    Widget Visibility Without Jetpack: by Joan Boluda – 1.2
    WooCommerce Blocks: by Automattic – 6.5.0
    Sales Report By Country for WooCommerce: by zorem – 1.6.5
    WooCommerce Colors: by WooThemes – 1.0.7
    WooCommerce DYMO Print: by WP Fortune – 6.0.3
    WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.0
    WooCommerce Name Your Price: by Kathy Darling – 2.11.7
    Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.2.1
    WooCommerce PayPal Payments: by WooCommerce – 1.6.3
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.8
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.4
    WooCommerce Waitlist: by Neil Pie – 2.3.0
    WooCommerce: by Automattic – 6.0.0
    Yoast SEO: by Team Yoast – 17.8
    WP Statistics: by VeronaLabs – 13.1.2
    WP Fortune: by WP Fortune – 1.0.8
    Yoast SEO: WooCommerce: by Team Yoast – 12.2

    ### Inactive Plugins (6) ###

    Equivalent Mobile Redirect: by uniquelylost – 4.5
    GDPR Cookie Consent: by WebToffee – 2.0.6
    Waitlist Woocommerce Premium ( Back in stock notifier ): by – 2.0
    Woo Badge Designer – WooCommerce Product Badge Designer WordPress Plugin: by AccessPress Themes – 3.0.0
    WooCommerce Gift Cards: by SomewhereWarm – 1.5.3
    Woo Store Vacation (PRO): by MyPreview – 1.2.7

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Must Use Plugins (6) ###

    Force Strong Passwords – WPE Edition: by Jason Cosper – 1.8.0
    WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
    WP Engine Cache Plugin: by WP Engine – 1.0.5
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.10
    WP Engine System: by WP Engine – 5.0.1

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-1 (rated-1-2)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    rated-5 (rated-5-2)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #174394610 – /little-red-tarot-shop/
    Basket: #174394607 – /shop/cart/
    Checkout: #174394608 – /shop/checkout/
    My account: #174394609 – /shop/my-account/
    Terms and conditions: #174400442 – /info/

    ### Theme ###

    Name: Little Red Tarot
    Version: (update to version 0 is available)
    Author URL: https://bethmaiden.co.uk
    Child Theme: ?
    Parent Theme Name: Make
    Parent Theme Version: 1.10.6
    Parent Theme Author URL: https://thethemefoundry.com
    WooCommerce Support: ?

    ### Templates ###

    Overrides: –

    ### WooCommerce PayPal Payments ###

    Onboarded: –
    Shop country code: GB
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: ?

    ### TI WooCommerce Wishlist Templates ###

    Overrides: –

    ### Action Scheduler ###

    Complete: 1,189
    Oldest: 2021-11-23 09:46:17 +0000
    Newest: 2021-12-19 06:05:41 +0000

    Pending: 1
    Oldest: 2021-12-20 06:03:50 +0000
    Newest: 2021-12-20 06:03:50 +0000

    ### Status report information ###

    Generated at: 2021-12-19 06:12:30 +00:00
    `

    Thread Starter Beth

    (@pedalkraft)

    I found the issue! My Woocommerce SEO plugin needed updating (as in, renewing the paid subscription).

    Hello there,

    Glad to know you were able to solve this issue.

    It looks it was caused by a conflict with your theme or with another plugin.

    You can find more information regarding how to test for conflicts in this article:?
    You can find a more detailed explanation on how to do a conflict test here.`

    If you have any further questions, I recommend creating a new thread, this one will be tagged as resolved.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Single product page not displaying correctly’ is closed to new replies.