• Resolved Kiwi Ally

    (@jennifer-b-nz)


    Hi,

    For some weird reason I’m getting two main images showing up on my single product page, the first one being extra large, (Please see screenshot below), how do I remove the extra large top image? I’ve been bending my brain over this and would really appreciate your help!

    https://ibb.co/mVK32H

    Many Thanks
    Alison

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    Which theme you are using ? does two image appear when you switch to a default theme ?

    Thread Starter Kiwi Ally

    (@jennifer-b-nz)

    Hi,

    Thanks for your speedy reply! Hmmm… It works fine with a default Theme. I’m using Autocar Theme, there aren’t many options with it. Unfortunately my support for this Theme has expired and it costs $50 USD to renew, (I’m in New Zealand), do you have any idea how I could fix this conflict?

    • This reply was modified 6 years, 7 months ago by Kiwi Ally.
    • This reply was modified 6 years, 7 months ago by Kiwi Ally.
    Plugin Support Yuki K a11n.

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @jennifer-b-nz,

    If the images show correctly with a default theme such as Storefront or Twenty Seventeen, then it would be best to contact the Autocar theme’s developers and let them know about this issue, or if they do have a new version of the theme that has the fix, to renew. If you need to use the Autocar theme, but not renew, fixing it would require custom coding to try to fix the issue, most likely hiring a developer.

    If you are looking into changing your theme, Storefront (https://woocommerce.com/products/storefront/) is a free theme and compatible with wWoCommerce.

    Thread Starter Kiwi Ally

    (@jennifer-b-nz)

    Damn, my support ticket has only just run out, $50 USD is a ridiculous amount to pay for an extension, that’s more than the Theme itself cost. Oh well, I’ll try to figure it out, thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Single Product Page Images’ is closed to new replies.