single product page image

  • Resolved mawebdesignuk

    (@mawebdesignuk)


    10 months, 1 week ago

    Hi

    Im looking to purchase the pro version on this plugin, but first need the single product page main image to resize to a square image and not the orignal uploaded image, see image example: https://ibb.co/vJvQW7W

    The site is currently under developoment, so i cant share the live view unfortanatly, but this issue is set out on the above example image.

    Any ideas to fix this?

    PS: its a new upload image, thats already resized by your plugin, the thumbnail seems fine and cropped!

    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nabil Lemsieh

    (@nlemsieh)

    Hi @mawebdesignuk,

    Make sure there are no lazy-load feature enabled in your theme or any third-party plugin. Sometimes, this feature is implemented in a way that causes full-size image to load instead of the WooCommerce single thumbnail. Disabling lazy-load should resolve the issue. If the problem persists, please share the URL of the product page here or email it to support[at]sirplugin.com so I can investigate further.

    Thread Starter mawebdesignuk

    (@mawebdesignuk)

    That worked, thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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