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Resolved

(@alluxus)

Hello, I have issue with my Woocommerce site. For some reason all single product pages show 404 error. As far as I know this happens with all products. I tried resetting permalinks with different setting but that didn’t help. I also tried recreate default WooCommerce pages but that didn’t work either.

Any idea what might cause this?


### WordPress Environment ###

WordPress address (URL): https://completech.fi
Site address (URL): https://completech.fi
WC Version: 5.7.0
REST API Version: ? 5.7.0
WC Blocks Version: ? 5.7.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.6.4
Log Directory Writable: ?
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.29
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 5000
cURL Version: 7.77.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.31-MariaDB
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.7.0
WC Database Prefix: cmpltch_
Total Database Size: 45.10MB
Database Data Size: 36.31MB
Database Index Size: 8.79MB
cmpltch_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
cmpltch_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_actionscheduler_actions: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
cmpltch_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_blog_versions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
cmpltch_defender_audit_log: Data: 0.22MB + Index: 0.27MB + Engine InnoDB
cmpltch_defender_email_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_defender_lockout: Data: 2.41MB + Index: 1.34MB + Engine InnoDB
cmpltch_defender_lockout_log: Data: 1.28MB + Index: 0.42MB + Engine InnoDB
cmpltch_defender_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_defender_scan_item: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
cmpltch_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
cmpltch_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_ff_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_comments: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_image_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_posts: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_post_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_snapshots: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_streams: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_ff_streams_sources: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_options: Data: 4.27MB + Index: 0.13MB + Engine InnoDB
cmpltch_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_postmeta: Data: 11.33MB + Index: 2.92MB + Engine InnoDB
cmpltch_posts: Data: 9.45MB + Index: 0.38MB + Engine InnoDB
cmpltch_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_sitemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_term_relationships: Data: 0.45MB + Index: 0.31MB + Engine InnoDB
cmpltch_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_toolset_associations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_toolset_associations_old: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_toolset_connected_elements: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_toolset_maps_address_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_toolset_post_guid_id: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
cmpltch_toolset_relationships: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
cmpltch_toolset_type_sets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
cmpltch_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
cmpltch_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_products: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
cmpltch_wc_product_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_product_attribute_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_product_downloads: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
cmpltch_wc_product_relationships: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_wc_product_variation_attribute_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_wfconfig: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
cmpltch_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wffilemods: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
cmpltch_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_wfknownfilelist: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
cmpltch_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
cmpltch_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
cmpltch_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
cmpltch_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
cmpltch_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
cmpltch_wfstatus: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
cmpltch_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

aam_policy: 1
attachment: 297
download-files: 203
elementor_font: 1
elementor_library: 19
nav_menu_item: 14
page: 24
partner: 80
post: 46
product: 528
product_variation: 6
revision: 739
shop_order: 25
tablepress_table: 1
view: 10
view-template: 4
wp-types-group: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

Query Monitor: by John Blackbourn – 3.7.1
Classic Editor: by WordPress Contributors – 1.6.2
Completech WooCommerce extensions: by  – 0.1
Disable Comments: by WPDeveloper – 2.2.0
Elementor Pro: by Elementor.com – 3.4.1
Elementor: by Elementor.com – 3.4.4
Elementor Google Map Extended: by InternetCSS – 1.2.1
File Upload Types: by WPForms – 1.2.2
Flow-Flow: by Looks Awesome – 4.8.7
Beehive Pro: by WPMU DEV – 3.3.10
GP Premium: by Tom Usborne – 2.0.3
Intuitive Custom Post Order: by hijiri – 3.1.3
Post Duplicator: by Metaphor Creations – 2.23
Social Media Auto Publish: by xyzscripts.com – 2.4.2
Toolset Maps: by OnTheGoSystems – 2.0.11
Toolset Types: by OnTheGoSystems – 3.4.14
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.61

Visibility Logic for Elementor: by StaxWP – 2.1.7
Toolset WooCommerce Blocks: by OnTheGoSystems – 3.1.2
WooCommerce: by Automattic – 5.7.0
WP Date and Time Shortcode: by Denra.com aka SoftShop Ltd – 2.5.3
Defender Pro: by WPMU DEV – 2.6.0
Toolset Views: by OnTheGoSystems – 3.6.1
WPMU DEV Dashboard: by WPMU DEV – 4.11.3
YITH WooCommerce Request A Quote Premium: by YITH – 3.3.1

### Inactive Plugins (4) ###

Advanced Access Manager: by Vasyl Martyniuk <[email protected]> – 6.7.7
Ele Custom Skin: by Dudaster.com – 3.1.3
Google Language Translator: by Translate AI Multilingual Solutions – 6.0.11
SmartCrawl Pro: by WPMU DEV – 2.14.0

### Dropin Plugins (2) ###

db.php: Query Monitor Database Class
maintenance.php: maintenance.php

### Must Use Plugins (3) ###

Auto update everything in a WordPress site: by  –
Elementor Safe Mode: by Elementor.com – 1.0.0
installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? Page visibility should be public
Cart: ? Page visibility should be public
Checkout: ? Page visibility should be public
My account: #705 - /shop-page/my-account/
Terms and conditions: #2233 - /privacy-policy/

### Theme ###

Name: GeneratePress Child
Version: 0.1
Author URL: https://edge22.com
Child Theme: ?
Parent Theme Name: GeneratePress
Parent Theme Version: 3.0.4
Parent Theme Author URL: https://tomusborne.com
WooCommerce Support: ?

### Templates ###

Overrides: generatepress_child/woocommerce/checkout/form-checkout.php
generatepress_child/woocommerce/content-product.php
generatepress_child/woocommerce/loop/loop-end.php version - is out of date. The core version is 2.0.0
generatepress_child/woocommerce/loop/loop-start.php version - is out of date. The core version is 3.3.0
generatepress_child/product-searchform.php version - is out of date. The core version is 3.3.0

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 61
Oldest: 2021-09-16 11:39:42 +0300
Newest: 2021-09-23 08:36:04 +0300

### Status report information ###

Generated at: 2021-09-23 13:04:16 +03:00

This topic was modified 3 years, 2 months ago by AleksiBMM.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support abwaita a11n
(@abwaita)

3 years, 2 months ago

Hi @alluxus,

I’ve had some challenges checking the issue on your site since the shop page is not accessible. If possible, could you lessen the restrictions so that we can eventually access the product pages?

Further, please share with us a screenshot of your Permalink settings (WP-Admin → Settings → Permalinks), both optional and product permalinks.

Thanks.
Thread Starter AleksiBMM
(@alluxus)

3 years, 2 months ago
Hi @abwaita ! Thank you for reply!

I published the shop page for now: https://completech.fi/shop-page/

You can also find products from this page: https://completech.fi/products/

These pages don’t have direct links to single product pages so here are couple examples:
- https://completech.fi/product/uhf-m-rg-58/
- https://completech.fi/product/2xn-f-n-m/
Screenshot: https://completech.fi/files/completech-product-permalink-settings.png
Thread Starter AleksiBMM
(@alluxus)

3 years, 2 months ago

Hello @abwaita have you had time to look into this problem?

Thread Starter AleksiBMM
(@alluxus)

3 years, 1 month ago

Hello @abwaita,

it looks like one custom plugin is blocking single product pages. I’ll mark this thread resolved.

Plugin Support abwaita a11n
(@abwaita)

3 years, 1 month ago

Hi @alluxus,

Apologies for the delay here.

Happy to hear that you’ve been able to find the cause of the issue!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Single Product pages displays 404 error’ is closed to new replies.

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