Single product page button

  • Resolved hamadgill

    (@hamadgill)


    11 months, 3 weeks ago

    Seems to be an issue with the single product PayPal button again, when pressed it loads then exits and gives this error message **** – Something Went Wrong. Please Try Again Or Choose Another Payment Source.****Once added to the cart or page refreshed after the error and then tested again on a single product page works fine, so there might be a cache issue. But seems the button loads separately since it displays different buttons depending on location for Example countries without pay later will show one big button and countries with pay later will show two buttons one with pay laterThe issue is recent before it was working fine even when the page was cached. Maybe since the new WooCommerce updates something changed.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @hamadgill

    You may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for WooCommerce and PayPal Payments to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let me know how this works out for you.

    Regards,
    Femi

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Since we haven’t heard back from you in a while, I’ll mark this thread as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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