Single Product Gallery Lightbox not showing images after 5.2.3 upgrade

  • Resolved robotzoo

    (@robotzoo)


    5 years, 6 months ago

    I recently got a message that my site had been upgraded 5.2.3.
    But now the product pages don’t show product images.
    I am using a CDN, and the link shows when I rollover.
    Clicking on the blank space where the image should be opens a new frame that fills the tab (is that a lightbox?). And all the images are there.
    It must be a config issue on my site, since the dev site also got upgraded and doesn’t seem to have a problem.
    I will note though that the dev site is being served from a different, simpler CDN (shortpixel).
    Tried a few things out but to no avail as yet …
    My dilemma is that I’m not sure if this is an issue with WordPress, WooCommerce, Avada, Fusion, or the CDN? To whom do I turn?
    Thanks for reading

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Moved to Fixing WordPress, this is not an Everything else WordPress topic.

    Start with the simplest thing first: disable your CDN and clear your browser’s cache and cookies. Then re-visit your site where the image has a problem.

    Does the image load after that?

    Thread Starter robotzoo

    (@robotzoo)

    Thanks,

    For anyone else out there, Autoptimise plugin (or my use of it) seems to be the culprit.
    Specifically, when I remove my CDN Base URL reference (https://[mysite].com.au/) from the CDN options frame, the Lightboxes revert back to normal, everything else unchanged.

    It does negatively impact the Yslow score though, by about 12%, so I do need to figure out how to get everything working properly in concert.

    Anyway, Ligntbox solved for now. On to the next problem …

Viewing 2 replies - 1 through 2 (of 2 total)
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