Single page of site loading gibberish

  • Jimininstrovich

    (@jimininstrovich)


    10 years ago

    Hello all,

    Yesterday, my site crashed somehow (www.oomecomic.com). A lot of php files had suddenly disappeared from the root directory of my website. I restored them using dream hosts’ restore functionality (Thank goodness for that), tested access to my site and everything was fine.

    Sadly, I did not test every single page of my site and I have now found that only one is giving up gibberish. The previous main page of the day the site crashed. The main site is loading our comic page well, but when anyone tries to navigate back to https://www.oomecomic.com/comic/ch6-39 via any means, it loads up as a bunch of squares. No other page is giving such a strange behavior,

    I’m not entirely sure what the cause of the issue is and would appreciate any help that could be provided. I would prefer not to have to delete and remake the page itself, due to the possible loss of user input provided on it, but if that will fix my site, I’ll be happy to follow directions.

    Jim

    EDIT: Further testing shows that the page in question does not have any issues in Firefox, but every other browser is incapable of loading it (Chrome, Safari, IE).

Viewing 8 replies - 1 through 8 (of 8 total)
  • juggledad

    (@juggledad)

    First if you can get into the backend, flush your caches and disable the caching plugin. Every page on your site is showing gibberish.

    I’m sorry to say that my assumption is that you have been hacked. you should start here.

    Thread Starter Jimininstrovich

    (@jimininstrovich)

    Further feedback from other purveyors of our site indicate that any I-device that tries to access any part of the site that is not the main page gets the same error message.

    We tried running a restore point from an even earlier date, but that did not complete appropriately.

    It also seems our RSS feed isn’t getting updated.

    Thread Starter Jimininstrovich

    (@jimininstrovich)

    While I would like to believe my site wasn’t hacked, I cannot say for sure.

    However, as the gibberish is only happening with select browsers and only on certain pages (All pages prior to CH6-39 load fine in every browser except I-devices, which I cannot test whether or not they function) I’m pretty sure that this is not the case.

    Even if it was hacked, that would not explain why the restore is not allowing certain pages not to work. My guess is that the pages in the ‘scheduled’ bin became corrupt and we need to remake them.

    I will still be going through the ‘hacked’ link to try and limit the possibility, but I’m not convinced this will fix the issue.

    EDIT: Confirmed – I-devices can see everything prior to the two most recent posts without issue.

    wslade

    (@wslade)

    I have used the mobile simulator located here

    Have you tried any server side scanning plugins? I’m not sure your site has been hacked but a through site scan using Wordfence should give you an idea.

    juggledad

    (@juggledad)

    1) as I originally asked did you clear the cache on the website and disable the caching plugin?
    2) on my iPad or in Safari, firefox or chrome, the link page and a couple others are garbage, but that might be the cached version.

    Thread Starter Jimininstrovich

    (@jimininstrovich)

    Juggle – excellent question. No idea. I’ll get on clearing that cache in the next 10 minutes!

    Wslade – scanning right now

    I do not appear to have a caching plugin – Gah!?

    EDIT: Scan complete – only a small change in WP-minify config for timeout session. Restored to previous. Looks clean, nothing else wrong.

    Thread Starter Jimininstrovich

    (@jimininstrovich)

    Okay, deleted the cache folder under wp-content.

    Let’s see if that exploded!

    Deleted the cache folder, the WP Super Cache plugin is deactivated and the same problem is appearing. Poop.

    I may not have cleared the cache properly? Not entirely sure.

    I have re-activated WP-Super-Cache, cleared the cache, cleard all the cache’s cache and cached in the cache’s check for cash.

    It seems to be working? Huge thanks to everyone who provided info, especially to Juggledad. You are awesome.

    (Though, if you could put my site through your various safari and chrome to see if it’s working, that would be greatly appreciated. I only can do it through blackberry, chrome, IE and Firefox atm)

    juggledad

    (@juggledad)

    looks much better now

Viewing 8 replies - 1 through 8 (of 8 total)
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