• Resolved pamplemuss

    (@pamplemuss)


    Hi, thanks for the plugin,

    However the single event view is removing the website main sections as navigation, header and footer, and it’s impossible to add it through your addon “Single page template” since there are no options to add any section or HTML code. As a result, as soon as you’re on the Single event details page, there is no way to come back to the site. In your demo it looks fine, that’s why I installed your plugin, but in reality it’s not and the site settings are getting lost.

    Elementor Templates automatically added “The Events Calendar – Starter” template, but it’s not applied to the single event neither.

    How to fix it ?

    Thanks,

    Erica

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jes

    (@jescandoit)

    Hi there,

    Thanks for reaching out.

    As a result, as soon as you’re on the Single event details page, there is no way to come back to the site. In your demo it looks fine, that’s why I installed your plugin, but in reality it’s not and the site settings are getting lost.

    I understand and this is a valid point, but I would like to note here that our demo site only uses mainly our calendar and tickets plugins, alongside their add-ons. None of any other plugins or custom theme installed. But no worries, we will help you with this.

    Back to the issue, I am just curious if you can add the Event Calendar Link widget on The Events Calendar – Starter template → https://share.zight.com/o0uAkB11. This element will show the “All Events” Link on the single event page.

    As for the template not reflecting on the single event pages, if you have any caching plugins or services, it might be worth a shot to temporarily disable or flush its content as well → Caching with The Events Calendar. You might want to consider running a conflict test to see if that helps. There may be a theme functionality or some plugin that triggers this behavior.

    Please keep us on the loop on how it goes.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like it has been some time since we received a response from you, therefore, I will consider this matter as resolved. If you require any further assistance, please do not hesitate to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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