• Resolved wpgerd

    (@wpgerd)


    Today I noticed, that burst didn’t collect data since week 34. There is no WP Rocket, but WP-Optimize. I deactivate the Cache, but still no data. Can you help?

    thanks
    Gerd

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    Can you check if it helps when you deactivate WP-Optimize? If so, you might need to exclude the string ‘burst-statistics’ from the optimization.

    Thread Starter wpgerd

    (@wpgerd)

    If I deactivate WP-Optimize completely, there are counts from InPrivate-Window in Edge, but not from Chrome.
    I also try to add ‘burst-statistics’ in several fields of Cache and Minified, but nothing change. I noticed, there is a list of “Standardausschlüsse” in Minimized, but there is no option vor Burst.

    Can you please explain how I can exclude the string ‘burst-statistics’?
    Thanks

    I have the same problem – everything working fine then week 24 onwards nothing.

    • This reply was modified 1 month, 2 weeks ago by nickdgreen.
    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    @wpgerd I’m not an expert on WP Optimize, but I just installed the plugin to check. It sounds like you used the correct method: When I select ‘minify’, I get a ‘settings’ option behind that toggle. Or you can go to ‘minify’, ‘javascript’. Then you see a text area where you can insert the string ‘burst-statistics’, to exclude from minification.

    If you used the option to ‘Merge tracking settings and script’, you need to exclude /burst/js instead. Maybe that was the issue?

    @nickdgreen do you also use WP Optimize? Can you share your domain so we can take a look? It’s probably better to start a separate thread, as it might have a different cause.

    No Idon’t use WP Optimize.

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.