Since the update after 4.0.1, widgets are not displayed in the mobile view

Hi @skyfly024,

Thanks for reaching out to us. I’m sorry to hear that you ran into an issue. We want to inform you that we have found a patch for this issue. We will tag you once a new version is released.

Thank you very much. I am very pleased ??

Hi @skyfly024

We have released a new version and we advise you to please update your Widget Options to version 4.0.5 to fix the widgets not showing in mobile view.

Regards
Mej, from Widget Options Team

Hello,
I hoped so. But unfortunately no. The problem is still there.
If I go back to version 4.0.1 everything is fine again.

Hi @skyfly024,

Thanks for your update. Regrettably, we can’t replicate this issue on our end. May we suggest providing the name or screenshots of your active theme and plugins? This will help us to troubleshoot further.

Regards,
Mej, from Widget Options team

Hi @skyfly024,

We haven’t heard from you in a while. May we know if you managed to resolve the issue of the mobile view being no longer displayed and use the plugin without issues?

Thanks and I’m standing by for your update.

Regards,
Mej, from Widget Options team

Sorry for the late reply.
The problem still exists. As soon as I update from version 4.0.1 to a higher version, my AAWP shotcodes, which I have packed in a TEXT widget, will no longer be shown in the mobile view. In the browser developer environment, the area is completely empty.

Attached is the screenshot of how the widget is set up.

Does this help to find the problem?

Thank you
G?sta

Hi @skyfly024,

Thanks for the screenshot update. We have now relayed this to our development team to troubleshoot with the AAWP plugin. We will let you know once the issue is fixed.

Regards,
Mej, from Widget Options team

Hi @skyfly024,

We are pleased to inform you that Widget Options has been updated to version 4.0.6. This patch includes a fix for the AAWP Shortcodes not displaying in mobile view We recommend updating to the latest version to resolve these issues.

Regards,
Mej, from the Widget Options team

Hello,
unfortunately the problem still exists.

I had to solve it differently first. I now have the AAWP ads displayed on all devices, have defined a class and set the class to display:none on desktop.

It would be great if this worked again with your plugin. Please take another look at what the error is.

Thanks

Hi @skyfly024,

Thanks for the update. We have now relayed this to our development team for further troubleshooting.

Regards,
Mej, from Widget Options team