Since 4.0 update: Link embedding, edit permalink, & adding media not working!

  • Trying to blog and edit pages. Can no longer embed links, edit permalinks or add media to posts. Not very technologically savvy. Can someone please help? When I click the buttons to do these things, nothing happens. Have tried on Chrome and IE. No difference.

    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Are you using any sort of caching plugin, or do you see a “Clear/Purge Cache” button in your Dashboard or admin bar? If so, would you please try clearing the cache?

    If that doesn’t work, or you aren’t using a cache plugin, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Fourteen theme to rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter laurenryan

    (@laurenryan)

    It did wind up being a theme specific issue. Thank you James! Now, is that something that can be fixed or do I have to switch themes permanently? I switched to the twenty fourteen and it completely screwed up the appearance of my site. :/

    https://www.okallergy.com

    Moderator James Huff

    (@macmanx)

    What’s the name of the problem theme, and where did you get it from?

    Thread Starter laurenryan

    (@laurenryan)

    It’s called “Enfold” and I have no idea where it came from. I am new to the office and it was activated long before I got here.

    Moderator James Huff

    (@macmanx)

    Ok, it can probably be fixed, but that’s a premium theme, so you’ll need to ask at https://www.kriesi.at/support/forum/enfold/ for assistance with that.

Viewing 5 replies - 1 through 5 (of 5 total)
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