since 4.9 export and import problems on some servers

  • Resolved ensof

    (@ensof)


    7 years, 4 months ago

    Hi there,
    I love your plugin, and have been using it a lot.
    since 4.9 came out, there has been more problems exporting and importing on some of my client’s servers. I can’t say why.
    In one case I created a backup, imported it on my own server, but when I wanted to import the changed website to it’s oriinal server, after 4.9 came out, the import worked, but no changes were made.
    Today I had another problem, I am trying to create a backup on a 4.9 site, but the export is stuck on “Done retrieving a list of all WordPress files”.
    I already checked that there’s sufficient server space, and the folder of the plugin and all that’s is inside is now set to 775. still, no difference…
    I appreciate your help!
    Nili
    p.s. if buying an extension could solve this, just let me know which one fits best, would be happy to support you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ensof

    (@ensof)

    update: I refreshed everything and then the export did start, but never finished. it got stuck on renaming file.

    When I clicked on Backups, I got the message:
    Site could not create backups!
    Please make sure that storage directory /www/htdocs/xxx/yyy/wp-content/plugins/all-in-one-wp-migration/storage has read and write permissions.

    I have set storage and it’s subfolders to 777, and the message was still there.

    Plugin Author Borislav Angelov

    (@bangelov)

    Hi

    You need to set 755 or 777 recursively on [WordPress]/wp-content/. If that doesn’t work, could you please contact support [at] servmask.com for further investigation? Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘since 4.9 export and import problems on some servers’ is closed to new replies.