Sina Content Slider Not Loading Properly In Preview Mode

  • Resolved cgecdev

    (@cgecdev)


    2 years, 2 months ago

    I’ve followed this video below to make a content slider for my website:

    However, whenever I try to preview what I made, it never loads properly.

    It only loads a single slide out of the three slides and the other two slides are just blank image.

    Especially when I click on the “Arrow button” to scroll through the slides, it never loads and just stays as a blank image slide.

    I’ve included the states of the website in both preview and editor and the error it shows on the website in the ticket link below.

    The support ticket I made is this where it includes all the images:
    https://sinaextra.com/support/?wpsc-section=ticket-list&ticket-id=706&auth-code=zWFS5Tgx

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author shaonsina

    (@shaonsina)

    Hello,

    Maybe you didn’t create the templates the proper way.

    When creating the slide templates, make sure all the SECTION(s) of the templates should be FULL WIDTH and don’t use HEIGHT.
    If you need WIDTH and HEIGHT of the SLIDER, then you can set them from the SLIDER (Sina Content Slider) Style Tab.

    Hope your issue will be solved.

    Thanks,

Viewing 1 replies (of 1 total)
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