Simple theme but doesn't really follow other theme standards

Tried this theme for a simple WP sites that I converted for a client, but the simplest of things just don’t work right.

Case in point: To create a menu in almost any other WP theme, you build the main levels then indent the second levels if you want drop downs. Tried as I may, I couldn’t enable a multilevel menu, only single level. Even when I delete the menu and started all over again. Of all the things you expect to work, the menu is pretty darned important.

I found no documentation and no forum help either, so customer service is a little non-existent.

Shortcodes seemed ok but again, not many features here. Might as well just start with a base twenty-fourteen or twenty-fifteen and go from there. Sliders are iffy, also. I didn’t like the itrans slider, so I put in WOW and that was better, but still there’s just very little you can do with it.