simple products cannot be added to the shopping cart.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,

    I hope you’re well. I tried to replicate the issue you mentioned in my local installation and it worked correctly.

    So I suggest you try to disable all plugins except WooCommerce and our plugin, and then check if the issue is solved. If it’s solved, then you should try to enable the other plugin, one at the time until you find the one causing the issue.

    You should also try using one of the default WordPress themes, in case the issue is related to the theme.

    Let us know if the problem persists.

    Thread Starter Nicola

    (@miamarisa)

    Hi,

    thank you for your answer.
    I have now found out that it is probably due to my “Xstore” theme. I assume that it is unfortunately not compatible with your plugin and I have to find another one. Thanks for your help anyway! Kind regards

    Nicola

    Plugin Support Alessio Torrisi

    (@alessio91)

    Hi there,

    I’m sorry to read that your theme does not support our plugin.

    We remain at your disposal, don’t hesitate contact us whenever you need.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘simple products cannot be added to the shopping cart.’ is closed to new replies.