Simple products are showing “select options” button

  • Resolved bukolaalonge

    (@bukolaalonge)


    6 years ago

    Hello,

    Woocommerce simple products are having “select options” button instead of “add to cart” on archive page, but its fine on the single product page, it shows “add to cart” there.

    Please what do I do, as there are no options to select, so this can be confusing for the customer.

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi @bukolaalonge,

    It sounds like something is conflicting with WooCommerce here. Here’s how to test:

    First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    Hi again!

    Since we haven’t heard anything from you in a while, I’m going to mark this thread as resolved. However, if you need any further assistance with this issue, please let us know. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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