• Several weeks ago I migrated a php.bb forum, (www.dwpexamination.org), that I voluntarily look after the hosting of as it looked a brilliant forum platform, was open source and appeared to have excellent free support.

    Now, 3 weeks later after I’ve todad updated it, using WordPress update, I find that I am getting –

    Fatal error: Uncaught exception ‘Exception’ with message ‘DateTimeZone::__construct() [datetimezone.–construct]: Unknown or bad timezone (UTC 0)’ in /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php:312 Stack trace: #0 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php(312): DateTimeZone->__construct(‘UTC 0’) #1 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php(86): sp_set_last_visited(‘458’) #2 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/sp-startup/forum/sp-forum-support-functions.php(126): sp_track_online() #3 [internal function]: sp_populate_query_vars(”) #4 /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-includes/plugin.php(405): call_user_fun in /var/www/virtual/blacktrianglecampaign.org/dwpexamination.org/htdocs/wp-content/plugins/simple-press/forum/database/sp-db-statistics.php on line 312

    I go to their website to get support on this and find that there is now no support available unless I pay $39 to obtain this support.

    Surly this goes against the open platform nature of WordPress and it’s plugins, how can WordPress support somebody who produces a plugin then demands payment for support for a problem caused by an upgrade that is offered through the WordPress depository>

    Can anybody here suggest how I can sort this problem or give me a contact e-mail for somebody at Simple Press.

    As you can appreciate, I’m not a happy chappy at the moment, I consider the actions of Simple press to be blackmail, I upgrade a forum on their platform, the upgrade screws it all up and to get support to sort it money is demanded from me.

    Any help here on this would be appreciated.

    Holmey

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Viewing 4 replies - 16 through 19 (of 19 total)
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