Simple History issues

Difficult to say what the cause of this can be. Do you have any other plugins installed on your site? Maybe one of them is interfering with Simple History.

No I deactivated everything, this has only been happening since the update.

I thought I was as detailed as could be and even explained how it started to work again sort of, but if you need me to try to give you more info let me know. Please fix because their really isn’t anything comparable I can use as a plugin and this is a great plugin but since latest update it gave me issues. Or try to give me some ideas I haven’t tried to fix this issue please. I had seen another with similar issues in this forum but they never responded if they got it fixed.

No other plugins active, uninstalled and reinstalled both WordPress and Simple History to no avail

I have no errors when the plugin is installed and I can access all submenus of all other plugins. Do you get any errors in the console in your browser or are there any errors in the php error log on your server?

No errors unfortunately just doesn’t work like it used to. Like I said it disables on the dashboard the ability to even click “Screen Options” or “Help”.

I never thought about php error log, I will check that and get back with you. Thanks for the suggestion hope it has something we can diagnose and fix – because this is the only plugin of its kind with the functionality I want.

I did not see anything in the error logs on the server, but will clear them and reactivate this plugin only and see what if anything goes in the error log

The only thing I’ve noticed is that if I am in my Admin area on the dashboard and click a link that takes me off of my website (ex. codex.wordpress.com) then I press back in my browser Simple History works flawlessly. But just visiting my dashboard it says 80 events today from one user. Shows loading history and a little circular watch (loading graphic) then it just stops and displays nothing – then if I click to goto an outside website and then click back – my dashboard loads and simple history displays everything

Do you have any suggestions on where and what I should look for – such as error logs… I do not want to be overlooking something simple.

I had deactivated every plugin except Simple History and even used the Twenty fifteen theme – still is happening

What browser and what OS are are you using? Are you perhaps using any plugins in your browser, like ad block or similar? Try to access you WordPress admin without any plugins installed, like when using the “private” mode that your browser probably have.

I’m using Windows 7 Professional (64-bit) and Google Chrome Version 63.0.3239.108 (Official Build) (64-bit). Both are currently fully updated, I do have multiple ad blockers installed normally, but I will try Private mode and see how that works – thanks

Not sure why this now works – I do not know what changed with my setup that is blocking Simple History if I use Google Chrome like I always have with Ad Blockers disabled – but when I go into incognito mode with Chrome – everything works as it should.

Thank you for your suggestion – it was so obvious of a troubleshooting step that I overlooked it and thought since your last update something broke… Well something did break but it is within my browser.

Now to find out what is interfering – wish me luck.

Thanks for the excellent plugin – and excellent support it is greatly appreciated

It was an Ad Blocker for YouTube that was recently removed from Google – it was disabled but it still was blocking Simple History from working. I enabled one extension to work incognito at a time and that was how I tracked it to a now invalid extension that is no longer on Google’s extensions store.

Thanks again for your help sir – excellent!

Glad to hear that you managed to solve it!

Well thanks to you – I overlooked it – if it was not for your suggestions I would not have solved MY problem.

Thanks for an excellent product and excellent support.