Simple and easy plugin

  • Update July 21, 2021: The newest update shrunk the size of the text on my entire site. I deactivated your plugin and the size returned to normal. I really appreciated your plugin until now…!

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    I appreciate the simple design and ease of implementation. It’s exactly what I needed, thank you!

    One tiny improvement would be the ability to use the same name for all my FAQs. I offer different services and have a FAQs section for each. But the plugin won’t allow the heading “Frequently Asked Questions” more than once. I had to add a colon or an ellipses for the other headings.

    Another improvement would be the paragraph spacing in the first question of a FAQ group. In each FAQ group, the answer to the first question always ends up in one big block even though I’ve spaced the paragraphs. As a workaround, I’ve added <br> to the code.

    • This topic was modified 3 years, 8 months ago by urbannun.
    • This topic was modified 3 years, 4 months ago by urbannun.
    • This topic was modified 3 years, 4 months ago by urbannun.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi There,

    Thanks much for your review and valuable feedback. It means a lot.

    1. We would surely consider this in our future releases. In this case, we would give an option to hide the group title and to take from the global settings (where you can have the title as you wish, in your case “Frequently asked Questions”.

    2. Does this happen for every FAQ groups? I just tested this on our local and was not able to reproduce it. Could you please give us your website details and temporary admin access to your site so that I could check this down?

    You can send us your details by creating a ticket at pauple.freshdesk.com.

    Waiting to hear back from you.

    Kind Regards.

    Hi @urbannun ,

    This is happening with the latest version of WordPress V5.8. We have fixed this now on our development end and are releasing it tomorrow morning.
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    I will make sure to let you know once the release goes live. Thanks much for your patience.

    Kind Regards.

    Hi @urbannun

    We have fixed the above issue and have released a new version now.

    ?Can you please update our plugin and confirm whether the issue has been resolved on your end? (I suggest you to do it in a staging first before pushing it to live site).

    Looking forward to hearing back from you.

    Kind Regards.

    Thread Starter urbannun

    (@urbannun)

    Hi @pauplesupport,

    Thank you so much for your replies and updates. I’m glad that your plugin is now compatible with the latest version of WP. Unfortunately, I’ve decided to go with another FAQs plugin for my site.

    Kind regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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