Signup Form Issue

  • Hello,

    I’m using the following shortcode to provide sign-up capabilities to website users…
    [sp-signup listids=’1′ button_text=’Subscribe’]

    On form submission, the information is posted and email verification is sent out to the user. However, the ajax loading icon just spins and nothing is reported back to the front-end. I have tried to disable ajax on the signup form (via settings)…however, this produces the following error on form submission (debug data is displayed on the webpage header)…

    Sorry, We had a Problem adding your email.
    Problem with subscribing user.

    I have also tested this with a fresh install of WordPress and only Sendpress Newsletter plugin installed (to rule out compatibility issues with other plugins)…same behavior.

    The page I need help with: [log in to see the link]

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