Signature field not recognised – have to submit form twice

  • Hi All,

    A fantastic add-on plugin for Contact Form 7 to say the least. However, I have a problem I wonder if someone could help me resolve:

    When the user signs the signature field in the contact form and clicks submit, the signature is not recognised and the you get the message stating “The field is required”. You have to click submit again and then the form gets submitted successfully.

    How can I overcome this so that the user does not have the submit the form twice?

    Many thanks in advance.

Viewing 1 replies (of 1 total)
  • Plugin Author tameroski

    (@tameroski)

    I don’t have such behaviours on my tests pages. Can i have a look at your site somewhere ? Might be a conflict with something else in the theme or with plugins.
    Do you have JS Errors ?

    • This reply was modified 6 years, 6 months ago by tameroski.
Viewing 1 replies (of 1 total)
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