Signature cannot be cleared

  • Resolved owengna

    (@owengna)


    7 months, 1 week ago

    Hi, I recently updated the plugin to the latest version and i noticed that the signature on the form cannot be cleared.

    The signature can still be sent via mail but the clear button does not work.

    I checked the console and it returns “Uncaught TypeError: Cannot read properties of undefined (reading ‘getContext’)”

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  • Plugin Support Joynal Abedin

    (@joynalabedin)

    Hi?@owengna – I hope you’re doing well. Thank you for bringing the issue to our attention. we are investigating the matter thoroughly to provide you with a suitable solution. Please create a support ticket on our?portal?( Start the ticket message with “Support From ORG” ) and I’ll address the issue promptly. Thank you.

Viewing 1 replies (of 1 total)
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