sign up form timesout

  • Charles Sandor

    (@charles-sandor)


    8 years ago

    I have set up the form for the database. After filling and submitting all I get is the page trying to finish the task, but it just keeps loading. Then I get this error:

    Inactivity Timeout

    Description: Too much time has passed without sending any data for document.

    It then seems to slow down my entire site as if I try to do anything on any page, I get the endless loading which then gives me this further error message:

    Service Unavailable

    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    It then takes about 10-15 minutes before i can access the dashboard again and when I do, trying to load a page is incredibly slow.

    Interestingly enough, sometimes the form works and adds the data to the database and sometimes it doesn’t.

    https://heritagehousingco-op.ca/applicant-sign-up/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author xnau webdesign

    (@xnau)

    This is an issue with your server, I’d suggest you submit a support ticket to your web host with a full description of the issue.

    londonnet

    (@londonnet)

    I’m having a very similar issue. If I disable the plugin the sites performance returns to normal.

    I’m using multisite BTW and it has an impact on only the one site I am testing it on

    Regards

    Plugin Author xnau webdesign

    (@xnau)

    Ask your web host take a look at it, usually an issue like this is the database server getting bogged down..

    londonnet

    (@londonnet)

    In my case I am hosting it one local server. It’s only me accessing it. It is idle most of the time.

    I’m happy it’s probably something I have configured though.

    However I will open my own ticket once I have stopped working out how to use thee plugin

    Thanks

    Thread Starter Charles Sandor

    (@charles-sandor)

    Thanks everyone, I found out what was causing the problem. I put the shortcode in a column using the content editor of the theme. I am assuming after the form was submitted, it couldn’t find the thank you page with the thank you shortcode so it caused the system to keep trying to find it.

    Once I switched back to classic editor and inserted the shortcode in the page, everything works fine and my site is back to its old speedy self.

Viewing 5 replies - 1 through 5 (of 5 total)
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