Sign up Button not redirect to the Membership Lebel Page after updating V3.1

  • Resolved Supriya Kanjilal

    (@careofweb)


    7 months, 1 week ago

    Hello Team,
    First of all thank you for the amazing plugin.
    I am facing a problem after updating the the version 3.1
    On the protected page the the Join Now / Sign up button should redirect to the membership label page. it works fine with previous version of PMPRO till now in one in of my staging site, but the updated version did not redirected to the membership label page.
    I rechecked all the setting again, and it works fine until I updated it to v3.1
    I am using Woocommerce for Payment Getaway
    Need your Help to solve the issue, If you need any other information please let me know
    Thanks
    Regards

    https://prnt.sc/XDmxltonwhWe

    Here are some log for your reference:


    pmpro-sessions:
    session_status: Active
    pmpro-membership-levels: {
    "1": {
    "id": "1",
    "name": "One Time Registration",
    "description": "One Time Registration for the Platform",
    "confirmation": "",
    "initial_payment": 0,
    "billing_amount": 0,
    "cycle_number": "0",
    "cycle_period": "0",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0",
    "formatted_price": "Free<\/strong>.",
    "formatted_expiration": "",
    "meta": {
    "confirmation_in_email": [
    "0"
    ]
    }
    },
    "2": {
    "id": "2",
    "name": "Non-Register ",
    "description": "",
    "confirmation": "",
    "initial_payment": 0,
    "billing_amount": 0,
    "cycle_number": "0",
    "cycle_period": "0",
    "billing_limit": "0",
    "trial_amount": 0,
    "trial_limit": "0",
    "allow_signups": "1",
    "expiration_number": "0",
    "expiration_period": "0",
    "formatted_price": "Free<\/strong>.",
    "formatted_expiration": "",
    "meta": {
    "confirmation_in_email": [
    "0"
    ]
    }
    }
    }
    pmpro-level-groups: {
    "1": {
    "id": "1",
    "name": "Main Group",
    "allow_multiple_selections": "0",
    "displayorder": "1",
    "level_ids": [
    "1",
    "2"
    ]
    }
    }
    pmpro-custom-templates:
    pmpro-getfile-usage: PMPRO_GETFILE_ENABLED is not set
    pmpro-htaccess-cache-usage: Off
    pmpro-pages:
    account: https://distrography.com/membership-account/
    billing: Not Set
    cancel: Not Set
    checkout: Not Set
    confirmation: Not Set
    invoice: Not Set
    levels: https://distrography.com/membership-account/membership-levels-2/
    login: Not Set
    member_profile_edit: https://distrography.com/dashboard/your-profile/
    pmpro-library-conflicts:
    stripe: v8.9.0 (2024-05-04 00:33:02) - /home/u480478566/domains/demo.careofweb.com/public_html/wp-content/plugins/piotnet-addons-for-elementor-pro/inc/stripe-vendor/stripe/stripe-php/lib/Stripe.php | v8.9.0 (2024-07-16 20:04:15) - /home2/distrography/public_html/wp-content/plugins/piotnet-addons-for-elementor-pro/inc/stripe-vendor/stripe/stripe-php/lib/Stripe.php
    pmpro-add-ons-incorrect-folder-names: No add ons with incorrect folder names detected.
    pmpro-current-site-url: https://distrography.com
    pmpro-recorded-site-url: https://distrography.com
    pmpro-pause-mode: Disabled
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi there, thank you for reaching out to the Paid Memberships Pro team.

    Please confirm where that button is redirecting members to now instead of the Membership Levels page?

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Thread Starter Supriya Kanjilal

    (@careofweb)

    Thank You Jarryd Long for Your response


    Let Me provide more insight for better understanding
    in this case…
    1. user Sign up Free in signup page (/sign-up)
    2. After Sign-up they are redirected to the Dashboard page (/dashboard)
    3. Pages are restricted in Dashboard area so, Sign up card appear for one time registration to access the page
    4. user click on sign-up button and redirected to membership label page (membership-levels-2/)

    Now it is not working:
    I inspect the button, and find that the sign up button link is set to the current page.
    Here are some screenshot:
    https://prnt.sc/jmPDvyv41HmJ
    https://prnt.sc/egTOoaNgbQ2q
    https://prnt.sc/vFpNlWqfEFoz

    The Level page are set to the Membership Levels Page (membership-levels-2/)
    https://prnt.sc/ShVyjJvou0aQ

    Hope it will helps you to better understand
    If you need more information

    Thank You


    Plugin Support Jarryd Long

    (@jarryd-long)

    Thank you for your feedback.

    The Join Now button is tied to the PMPro checkout page. Please navigate to Memberships > Settings > Pages and set your Checkoout page to the Levels page – this isn’t the normal setup but because you are processing payments through Woo it won’t cause any issues.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

    Thread Starter Supriya Kanjilal

    (@careofweb)

    Thank You?Jarryd Long?for the support

    It works perfectly !!
    Thank You

    Plugin Support Jarryd Long

    (@jarryd-long)

    My pleasure, I’m so glad to hear it’s now working as expected. Feel free to reach out if there’s anything else we can assist with by starting a new topic.

    Kind Regards,
    Jarryd
    Support Manager at Paid Memberships Pro

Viewing 5 replies - 1 through 5 (of 5 total)
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