‘Sign in with Google to configure Site Kit’ Loop

  • Resolved sfsporic

    (@sfsporic)


    5 years, 1 month ago

    I’m trying to configure Site Kit on my site, https://kitchentoonz.com. I see the ‘Sign in with Google to configure Site Kit’ page, and proceed through the steps. After I finish them, it just brings me back to that same page. I had Site Kit working on my site before and running auto ads, but after I updated it to https from http I got a permission error. I decided to reset site kit and just configure it again, but now this is happening. My ads have disappeared and I’m unable to get Site Kit back up.

    I have tried:

    Incognito Browser

    Deactivating plugin, uninstalling plugin, logging out, logging in, and then starting from scratch.

    Turning off my VPN.

    Configuring on a different machine (Linux Mint).

    Removing the permissions from Site Kit in my Google Account and then redoing the process and accepting the permissions.

    Thanks for any help you can provide.

Viewing 15 replies - 1 through 15 (of 15 total)

  • @sfsporic thanks so much for your detailed report. It sounds like you might be impacted by this issue we’re working on resolving with the setup process.

    To rule out other factors:

    1) Are you able to share your Site Health Information?
    2) Do you know of any security measures: plugin or server implementations like Modsecurity enabled for your site?

    Thread Starter sfsporic

    (@sfsporic)

    Hi Renee,

    The only sec measure plugin I have is Jetpack. Other plugins I have are Bluehost, OptinMonster API, Site Kit by Google, and WPForms Lite. I have pasted the Site Health information below.

    
### wp-core ###

version: 5.3.2
site_language: en_CA
user_language: en_CA
timezone: -05:00
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home2/kitchgz0/public_html
wordpress_size: 41.29 MB (43298835 bytes)
uploads_path: /home2/kitchgz0/public_html/wp-content/uploads
uploads_size: 8.51 MB (8922260 bytes)
themes_path: /home2/kitchgz0/public_html/wp-content/themes
themes_size: 2.02 MB (2119913 bytes)
plugins_path: /home2/kitchgz0/public_html/wp-content/plugins
plugins_size: 44.79 MB (46968241 bytes)
database_size: 3.59 MB (3762140 bytes)
total_size: 100.20 MB (105071389 bytes)

### wp-active-theme ###

name: Argent (argent)
version: 1.1.5
author: Automattic
author_website: https://wordpress.com/themes/
parent_theme: none
theme_features: automatic-feed-links, editor-style, title-tag, post-thumbnails, menus, html5, post-formats, custom-background, custom-header, infinite-scroll, jetpack-responsive-videos, jetpack-portfolio, widgets
theme_path: /home2/kitchgz0/public_html/wp-content/themes/argent

### wp-themes-inactive (1) ###

Twenty Twenty: version: 1.1, author: the WordPress team

### wp-mu-plugins (2) ###

Endurance Page Cache: version: 1.9, author: Mike Hansen
SSO: version: 0.3, author: Garth Mortensen, Mike Hansen

### wp-plugins-active (5) ###

Jetpack by WordPress.com: version: 8.2, author: Automattic
MOJO Marketplace: version: 1.5, author: Mike Hansen
OptinMonster API: version: 1.9.6, author: OptinMonster Team
Site Kit by Google: version: 1.2.0, author: Google
WPForms Lite: version: 1.5.8.2, author: WPForms

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1650
imagemagick_version: ImageMagick 6.7.2-7 2017-03-22 Q16 https://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 14 GB
	imagick::RESOURCETYPE_DISK: -1
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 48 MB
	imagick::RESOURCETYPE_MEMORY: 48 MB
	imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.71

### wp-server ###

server_architecture: Linux 3.10.0-693.11.6.1.ELK.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.13 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 256M
php_post_max_size: 260M
curl_version: 7.67.0 OpenSSL/1.0.2t
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.41-84.1
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home2/kitchgz0/public_html/wp-content
WP_PLUGIN_DIR: /home2/kitchgz0/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### jetpack ###

site_id: 172747952
ssl_cert: No
time_diff: undefined
version_option: 8.2:1581464338
old_version: 6.8:1579209135
public: Public
master_user: #1 admin ([email protected])
current_user: #1 admin ([email protected])
tokens_set: Blog User
blog_token: kIc6S28YIcR$hcuZzJkmhEf(jg(Xf$@9
user_token: q6qHy3Q((C2z#11FsasTD#iDeG65MS3A
version: 8.2
jp_plugin_dir: /home2/kitchgz0/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: kitchentoonz.com
SERVER_PORT: 443
HTTPS: on
HTTP_X_FORWARDED_FOR: 173.206.175.172
HTTP_X_REAL_IP: 173.206.175.172
REMOTE_ADDR: 173.206.175.172
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Tue, 11 Feb 2020 23:39:19 +0000","finished":"Tue, 11 Feb 2020 23:39:24 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/kitchentoonz.com","siteurl":"https:\/\/kitchentoonz.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

### 0 ###

version: 1.5.8.2
license: undefined
lite: Jan 16, 2020 @ 4:12pm
db_tables: Not found
total_forms: undefined
total_entries: undefined

    @sfsporic thanks for the info! Feel free to update to the new version 1.3.0 and let us know if it helps. If you can attempt the setup in an incognito browser, caching and security plugins temporarily disabled that could rule out if those are involved. We’ll keep you updated on the progress of this issue being addressed too.

    Thread Starter sfsporic

    (@sfsporic)

    Hi Renee,

    Same thing is happening, even with the incognito browser and jetpack disabled.

    Interesting to note, when I see the splash screen and click the check box next to ‘Help us improve the Site Kit plugin by allowing tracking of anonymous usage stats. All data are treated in accordance with Google Privacy Policy.’, it gives me a red error stating “Sorry, you are not allowed to edit the _T0T_googlesitekit_tracking_optin custom field.”. When I click the check box again it will check the box and then I run through the process like before. Same results.

    Renee Johnson

    (@reneesoffice)

    @sfsporic thanks for the update. We’ve released version 1.4.0, which doesn’t yet include the fix for the issue you’re encountering. Your issue is a priority fix. I’ll follow up on the thread when it is available.

    Thread Starter sfsporic

    (@sfsporic)

    Okay sounds good.

    Renee Johnson

    (@reneesoffice)

    @sfsporic we released the fix in version 1.5.0. Could you do the following:

    1) Update the plugin to the latest version 1.5.0
    2) Reset Site Kit
    3) Proceed with the setup process

    Let us know if you are successfully connected.

    If you continue to experience an issue, please provide your Site Health info anew (we’ve added a new section for Site Kit specifically that will help us troubleshoot further).

    Thread Starter sfsporic

    (@sfsporic)

    Hi Renee,

    I updated the plugin, reset site kit, and then proceeded with the setup process. Same issue, it tells me it successfully set up the site kit, I click the button to take me back to the dashboard, and then it just shows me the sign in with google to configure sitekit page.

    Here is the site health info.

    
### wp-core ###

version: 5.3.2
site_language: en_CA
user_language: en_CA
timezone: -05:00
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: open
multisite: false
user_count: 1
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home2/kitchgz0/public_html
wordpress_size: 41.38 MB (43394535 bytes)
uploads_path: /home2/kitchgz0/public_html/wp-content/uploads
uploads_size: 10.71 MB (11231829 bytes)
themes_path: /home2/kitchgz0/public_html/wp-content/themes
themes_size: 2.02 MB (2119913 bytes)
plugins_path: /home2/kitchgz0/public_html/wp-content/plugins
plugins_size: 49.55 MB (51957958 bytes)
database_size: 4.14 MB (4344475 bytes)
total_size: 107.81 MB (113048710 bytes)

### wp-active-theme ###

name: Argent (argent)
version: 1.1.5
author: Automattic
author_website: https://wordpress.com/themes/
parent_theme: none
theme_features: automatic-feed-links, editor-style, title-tag, post-thumbnails, menus, html5, post-formats, custom-background, custom-header, infinite-scroll, jetpack-responsive-videos, jetpack-portfolio, widgets
theme_path: /home2/kitchgz0/public_html/wp-content/themes/argent

### wp-themes-inactive (1) ###

Twenty Twenty: version: 1.1, author: the WordPress team

### wp-mu-plugins (2) ###

Endurance Page Cache: version: 1.9, author: Mike Hansen
SSO: version: 0.3, author: Garth Mortensen, Mike Hansen

### wp-plugins-active (5) ###

Jetpack by WordPress.com: version: 8.3, author: Automattic
MOJO Marketplace: version: 1.5, author: Mike Hansen
OptinMonster API: version: 1.9.6, author: OptinMonster Team
Site Kit by Google: version: 1.5.0, author: Google
WPForms Lite: version: 1.5.9.1, author: WPForms

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1650
imagemagick_version: ImageMagick 6.7.2-7 2017-03-22 Q16 https://www.imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 14 GB
	imagick::RESOURCETYPE_DISK: -1
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 48 MB
	imagick::RESOURCETYPE_MEMORY: 48 MB
	imagick::RESOURCETYPE_THREAD: not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 8.71

### wp-server ###

server_architecture: Linux 4.14.146-225.ELK.el6.x86_64 x86_64
httpd_software: Apache
php_version: 7.3.13 64bit
php_sapi: cgi-fcgi
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: 60
upload_max_size: 256M
php_post_max_size: 260M
curl_version: 7.67.0 OpenSSL/1.0.2t
suhosin: false
imagick_availability: true
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.41-84.1
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home2/kitchgz0/public_html/wp-content
WP_PLUGIN_DIR: /home2/kitchgz0/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### jetpack ###

site_id: 172747952
ssl_cert: No
time_diff: undefined
version_option: 8.3:1583270937
old_version: 8.2.3:1582320643
public: Public
master_user: #1 admin ([email protected])
current_user: #1 admin ([email protected])
tokens_set: Blog User
blog_token: p(fkrnolSCgtMvYWw2jwPrQHwS!wYC)3
user_token: O*8MgmeVEQ$)JI3j9h1dnBaMfirc2EY1
version: 8.3
jp_plugin_dir: /home2/kitchgz0/public_html/wp-content/plugins/jetpack/
plan: free
HTTP_HOST: kitchentoonz.com
SERVER_PORT: 443
HTTPS: on
HTTP_X_FORWARDED_FOR: 184.75.223.44
HTTP_X_REAL_IP: 184.75.223.44
REMOTE_ADDR: 184.75.223.44
protect_header: {"trusted_header":"REMOTE_ADDR","segments":1,"reverse":false}
full_sync: {"started":"Sat, 15 Feb 2020 21:48:37 +0000","finished":"Sat, 15 Feb 2020 21:48:40 +0000","progress":{"options":{"finished":true},"functions":{"finished":true},"constants":{"finished":true},"users":{"total":"1","sent":1,"finished":true,"last_sent":"1"}},"config":{"options":true,"functions":true,"constants":true,"users":[1]}}
sync_size: undefined
sync_lag: 0 seconds
full_sync_size: undefined
full_sync_lag: 0 seconds
idc_urls: {"home":"https:\/\/kitchentoonz.com","siteurl":"https:\/\/kitchentoonz.com","WP_HOME":"","WP_SITEURL":""}
idc_error_option: false
idc_optin: true
cxn_tests: All Pass.

### wpforms ###

version: 1.5.9.1
license: undefined
lite: Jan 16, 2020 @ 4:12pm
total_forms: undefined
total_entries: undefined

### google-site-kit ###

version: 1.5.0
php_version: 7.3.13
wp_version: 5.3.2
reference_url: https://kitchentoonz.com
amp_mode: no
site_status: connected-site
user_status: not authenticated
active_modules: site-verification, search-console
required_scopes: 
	openid: ?
	https://www.googleapis.com/auth/userinfo.profile: ?
	https://www.googleapis.com/auth/userinfo.email: ?
	https://www.googleapis.com/auth/siteverification: ?
	https://www.googleapis.com/auth/webmasters: ?
search_console_property: https://kitchentoonz.com/
    Plugin Support James Osborne

    (@jamesosborne)

    @sfsporic Thanks for providing the additional information. Can you follow the steps below and inform me if you are able to proceed with setup?
    1. Temporarily switch your “WordPress Address (URL)” and “Site Address (URL)” from https://kitchentoonz.com to https://kitchentoonz.com in your WordPress General Settings configuration. This https > http change should trigger a change in the Site Kit authentication service as you’re already connected
    2. Logout of your WordPress admin dashboard
    3. Log back in and then undo the changes you made (reverting back to the full address with https
    4. Reset Site Kit and attempt setup once more

    Please let me know if that works for you.

    Thread Starter sfsporic

    (@sfsporic)

    Hey James,

    Looks like it works! Thank you both for consistently following up.

    Cheers!

    Renee Johnson

    (@reneesoffice)

    @sfsporic fantastic! Sure thing :). Feel free to leave a review about your experience with Site Kit.

    craxiss

    (@craxiss)

    Hello, I have the same problem. I tried the solutions you suggested. But it’s still the same.

    Plugin Support James Osborne

    (@jamesosborne)

    @craxiss Can you please open a new support topic as per forum guidelines and we would be happy to assist from there.

    Please add as much information to your support topic such as your URL, plugins used or your Site Health Information.

    @craxiss friend i fixed this error. Sorry for my poor engilish. I want help you.

    I added new steps for you. Follow them.

    First switch your “https://” to “https://” in WordPress General Settings configuration.

    Now deactivate your all plugins except the site kit plugin. Just site kit must stay active. Deactivate others all.

    If you deactivated your all plugins logout from your admin panel and relogin.

    Now switch your “https://” to “https://”.

    Now connect to your site kit..

    If all is ok reactivate your plugins and enjoy.

    @ilhangrn thank u very much. after spending hours searching, reading and following all kinds of useless tips to fix the issue, your workaround got at least my looping problem fixed.

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘‘Sign in with Google to configure Site Kit’ Loop’ is closed to new replies.