• Hi There. I have installed this plugin on a new installation for a WooCommerce client demo using a Genesis Child Theme. I have created 2 new sidebars, one for the shop pages and one for the information pages. The sidebar selection options are showing for all pages like about, contact, etc., and I can set those to the sidebar I want.

    So here are the 3 issues I am having:

    1: The sidebar selection is NOT showing for any shop pages created by WooCommerce (the typical ones automatically created by Woo) and is also not showing if you tick the drop-down for Screen Options to tick the Sidebar Selection box.

    2: The sidebar selection is NOT showing for any products created and is also not showing if you tick the drop-down for Screen Options to tick the Sidebar Selection box.

    3: For all product categories, I have selected the correct sidebar, but when I click on any of the shop categories, the shop sidebar that I created does not show, only the primary sidebar shows.

    I currently have this plugin on several other installations and have had no problems until now with this new install.

    Any help would be greatly appreciated. Pamela

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  • Hi there,

    Are you still having difficulties?

    If you are can you provide a link to your site, please?

    Thank you and have a great weekend!

    Thread Starter pamelaposhbox

    (@pamelaposhbox)

    No, I figured it out.

    What happened was I had a code in the functions file to add theme support for WooCommerce. I noticed in my other installations with WooCoomerce I had a PLUGIN to do the same. So what I did was add that plugin which is Genesis Connect for WooCommerce by Studiopress to see if that would do something, and it did, it fixed all the issues that I was having. So I deleted the function and kept the plugin. I guess the function I had was old and not working.

    Thanks for checking in with me, I totally forgot about this forum because I was so happy it was fixed, I appreciate your willing to help!

    Pamela

Viewing 2 replies - 1 through 2 (of 2 total)
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