Sidebars lost Staging>Production

  • Resolved dabeed

    (@dabeed)


    2 months, 3 weeks ago

    Created several sidebars on a staging site on Flywheel hosting and all work great. Pushed the staging site to production via Flywheel’s control panel. All the sidebars/widgets showed up fine on production in the WP Admin, but nothing on the front end shows up. All the same pages are assigned, and the sidebar even shows up on the page edit itself (on the right sidebar under “Sidebars – Quick Select”). Everything in the Admin appears to be the same.

    I tried resubmitting permalinks (just in case), republishing the page, republishing the sidebar, and even slightly editing the widget to resave. None of that worked. But if I delete the sidebar, then recreate the exact same sidebar and add the same blocks to the widget, it works.

    I’m hoping there’s a way to get the production site to recognize the pre-existing sidebars and work, rather than delete them all and start from scratch.

    Any ideas?

    Happy to get you access to both the staging and production sites if needed. I’ll hold off on recreating things till either I hear back from you or the client insists I fix their site.

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  • Plugin Author Joachim Jensen

    (@intoxstudio)

    Hi,

    Thank you for reporting this. My first guess would have been that there is a mismatch between content IDs on stage and production sites, which could “unlink” the selected Display Conditions, despite the sidebar still being active and containing widgets. But since you say the sidebar shows up in Quick Select for a given page, that may not be the issue.

    Would it be possible to reach out via https://dev.institute/contact/? You can just pick the “Pre-sale Questions” topic.

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