Sidebar widgets not showing on Shop/Single Product pages

  • Resolved Lisa K

    (@passiondove)


    3 years, 1 month ago

    Hello!
    Have just noticed that the sidebar doesn’t show on the single product page for any product. It DOES show when I have enabled the Divi editor. Also, the whole shop looks wonky now with different fonts, etc., and it’s a little overwhelming.
    Not sure where and what to check.
    Thanks for the help.

    • This topic was modified 3 years, 1 month ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Lisa K

    (@passiondove)

    I meant to say- when I enable the Divi Visual Builder
    thanks

    Moderator James Huff

    (@macmanx)

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://www.elegantthemes.com/contact/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter Lisa K

    (@passiondove)

    ok thanks

    Thread Starter Lisa K

    (@passiondove)

    I’m not a member so they will not help.

    Thread Starter Lisa K

    (@passiondove)

    So it’s the theme. then.

    Moderator James Huff

    (@macmanx)

    Support is included with the purchase of the Divi theme.

    Did you purchase the theme legally? If not, I strongly suggest that you do so: https://www.elegantthemes.com/gallery/divi/

    Thread Starter Lisa K

    (@passiondove)

    Thanks so much for your truly genuine help. Fantastic, Thank you so so much!

Viewing 7 replies - 1 through 7 (of 7 total)
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