• Resolved sassychick505

    (@sassychick505)


    The sidebar isn’t opening when clicking on the icon. I have disabled and reenabled the plugin, turned off all switches and it’s still not working.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Alex Volkov

    (@vol4ikman)

    As I can see, you change default settings… Please remove custom logo position and custom css, save and check if it works.

    Thread Starter sassychick505

    (@sassychick505)

    I removed the custom logo position, then re-entered it, and removed it again. And removed all the custom CSS pertaining to the plugin. It still doesn’t work ??

    Plugin Author Alex Volkov

    (@vol4ikman)

    Well,
    you have a problem with this css snippet:

    .accessibility-location-right .accessability_container {
        right: -212px;
    }

    Do not change container position with css

    It must to be:

    .accessibility-location-right .accessability_container {
        left: auto !important;
        right: -200px;
    }
    Thread Starter sassychick505

    (@sassychick505)

    Thank you, I changed that but it is still not working.

    Plugin Author Alex Volkov

    (@vol4ikman)

    Please uninstall plugin, and install it again. Do not change css or other plugin settings, and you will see that it works correctly… I have know idea what did you change in code or settings…. Or provide me admin access that I will check your setup

    thanks

    Thread Starter sassychick505

    (@sassychick505)

    I’ve tried that as well. You can access the backend of the site here:

    https://www.cornerstor.com/wp-admin/

    user: techsuperadmin
    pass: U6ExWIogpmLdsTHEG7PU1abFhTECH

    Thanks for your help!

    Plugin Author Alex Volkov

    (@vol4ikman)

    Done!

    Please check it and if it’s ok, close this issue and rate us =)

    Thread Starter sassychick505

    (@sassychick505)

    Fantastic! Would you be able to tell me what you did to fix it?

    Plugin Author Alex Volkov

    (@vol4ikman)

    See in CSS section, I put there some CSS snippet.

    I am glad to help.
    Have a nice day!

    Thread Starter sassychick505

    (@sassychick505)

    Thank you so much!!!

    Thread Starter sassychick505

    (@sassychick505)

    Hi, I’m sorry to bother you again. This is working now, thank you, but only when you’re logged in. When you’re not logged in, it’s still not opening ??

    Plugin Author Alex Volkov

    (@vol4ikman)

    Did you try to clear your cache? Because I see it work’s great ??

    Thread Starter sassychick505

    (@sassychick505)

    And you’re not logged in on the backend? Because it’s not working at all when logged out from the admin login or in an incognito window. It DOES work great when I’m logged in though!! ??

    Plugin Author Alex Volkov

    (@vol4ikman)

    As I sad – you have the cache plugin issue,
    every time you change css or js on your website you have to clear your cache!

    2018-02-19_2057

    Now it works fine both for logged in and not logged in users =)

    Thread Starter sassychick505

    (@sassychick505)

    YOu are the best!! Thank you so so so much!!

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Sidebar Not Opening’ is closed to new replies.