Shows Free shipping regardless of amount

  • Resolved lorenzvs

    (@lorenzvs)


    3 months, 2 weeks ago

    Hi, I installed this plug-in and from the start,, it always shows that one qualifies for free shipping no matter the amount in the cart. I set up the WooCommerce free shipping threshold correctly. Below are images:

    It looks like they are not loading but please go to the website and add something to the cart to see that it gives free shipping text

    • This topic was modified 3 months, 2 weeks ago by lorenzvs.
    • This topic was modified 3 months, 2 weeks ago by lorenzvs.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @lorenzvs ,

    Sorry for the delayed response.

    I checked your site and it seems that you have disabled our plugin so I could not check it out. The current free shipping text on your site is from another plugin or theme/template, not ours.

    You can kindly check the shipping classes and free shipping threshold for each class and method to be sure the shipping is calculated properly.

    Best regards.

    Thread Starter lorenzvs

    (@lorenzvs)

    Hi, yes, I uninstalled your plugin and paid for another plugin that works. Thank you

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