Showing Wrong Image Size as #primaryimage

  • Resolved satishraj19

    (@satishraj19)


    3 weeks ago

    Hi,

    My Site Images Showing Wrong Size, Actual Uploaded Image Size is 1200×675, but the Plugin Shows 675×675 as a Primary Image, we have Checked in Schema checker and Rich Result Test also.. the Plugin Output Why showing wrong size….

    see the Bellow Image

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Akshay A

    (@akshaycode1)

    Hi, We have checked on our end and no such issue found. Kindly share a short video demonstrating the steps you’re taking. This will help us check it in the same way.

    Thread Starter satishraj19

    (@satishraj19)

    Hi Akshay,

    See i have Checked 2 to 3 sites, the issue is there, let me explain, we have enabled the Advance Tab Multiple Size Image Creation…. if we upload more then 1200x size photos no issue… if we upload exact 1200×675 its creating issue, please check (we checked in 3 sites, see the bellow image of my friend site)

    1). image: uploaded big size image, no issue

    https://prnt.sc/56IRsq_DYyBy

    2). image: Uploaded 1200×675 image, see the image size now

    https://prnt.sc/jEmQgcW2wGTi

    Can You Please check Multiple size image creation enabled site, with size 1200×675 or 1280×720

    Thread Starter satishraj19

    (@satishraj19)

    See we created Video, i think now you can understand the issue

    Video : https://jumpshare.com/v/mWVsycedjMiK6yS2ZlKV

    Thread Starter satishraj19

    (@satishraj19)

    after Disable the Multiple Image Creation option, shows correct image size as a #primaryimage

    see the image : https://prnt.sc/j2w-QOV9hKQG

    Thread Starter satishraj19

    (@satishraj19)

    we have Deleted Latest Version and Installed Version 1.34 no issue now, its showing Correct image as a #prmaryimage

    issue with only 1200×650 images, bigger then that no issue… waiting for your quick reply

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, we are currently checking this concern and will provide you an update shortly. We kindly request your patience in the meantime.

    Plugin Support Akshay A

    (@akshaycode1)

    Hi, we’ve released the new update, version 1.38.1, which addresses this concern. Please update the plugin to the latest version, clear your cache, and give it a try.

Viewing 7 replies - 1 through 7 (of 7 total)
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